Cloud 9 Inn LAX

It is very good to get to sleep, it is very spacious and the dressing area was good lighting! I park well, there is a Starbucks nearby and a market

Very easy to find the rooms, in a convenient location near public transportation

Hotel was clean and upkept. Front desk was nice and friendly. I would recommend this hotel.

Really nice hotel and friendly staff

Was clean. Nice for this price 👌

I reserved for my mom and sister , their names were in the hotel messages and when they got there late at night the front desk didnt allow them to check in and wanted to charge them $160 instead of checking their messages

Good

Good

good

The room seems remodeled The room smell was very strong as soon as we entered. It has a combination between urine and very strong chemical cleaners. We had to open the door and keep it that way for the first hours to make it go away.

Na

Good

Room was perfect . No noises and no disturbances

Exceptional

I will come back here! clean and affordable

Bring everyone id to check in

Pleasant

When we asked for clean towels and additional toilet paper, we were met with resistance. We were only given one roll of toilet paper for the entire weekend and were made to feel like requesting more was unreasonable. Basic necessities should never be this difficult to get during a hotel stay. The only positive part of our experience was the housekeeping staff. They were kind, friendly, and the only employees who genuinely tried to be helpful. Overall, the lack of customer service, poor management, and refusal to provide basic amenities made this an incredibly disappointing stay. I would not recommend this hotel and will not be returning.

Very good

Superb