GROSS HOTEL

I recently stayed at the Gross Hotel in Istanbul and wanted to share my experience. Overall, it was a very pleasant stay, mostly thanks to the wonderful staff. The girls working in the restaurant are simply amazing—so attentive, friendly, and doing a fantastic job! The reception team was also highly professional, welcoming, and always ready to help. However, the only downside was the cleanliness. Unfortunately, it wasn’t up to standard, and the housekeeping definitely needs more attention. If the hotel improves on the cleaning, it will be a perfect place to stay. Still, a big thank you to the restaurant and reception teams!

The staff was very friendly and very very helpful. It was a good stay thanks to them! Thank you

I like everything about this hotel the crew the breakfast and the rooms is so comfortable

I really enjoyed my stay at Gross Hotel. The room was clean, quiet, and comfortable, and the hotel felt safe and well-organized. The staff were polite and always ready to help with any request. The location was also very convenient for getting around and visiting nearby attractions. Overall, it was great value for money and I would happily stay here again.

Gross Hotel was a great choice for my trip. The hotel feels cozy and well-maintained, and the room was spotless with everything I needed. The Wi-Fi worked well and the bed was very comfortable. The reception team was very professional — special thanks to Hakan for his kindness and quick support. I’d happily recommend this hotel to anyone visiting the area.

Great value, nice location

I had a great stay at Gross Hotel. The location is very convenient and the rooms were clean, comfortable, and well-maintained. The staff were friendly and helpful, always ready to assist with anything we needed. Check-in was smooth, the atmosphere was calm, and overall it felt like a great value for the price. I would definitely stay here again and recommend it to anyone visiting the area.

My stay at Gross Hotel was excellent. The room was spotless and housekeeping kept everything fresh and tidy. The bed was very comfortable, and the bathroom/shower was clean and well-equipped. The hotel is quiet, which made it easy to rest after a long day. The staff were polite, attentive, and quick to help whenever we had a question. Overall, it’s a great value for the price, and I would happily stay here again.

I had a great stay at Gross Hotel. The rooms were clean and comfortable, and everything was well organized. A special thanks to Hakan at the reception—he was incredibly welcoming, helpful, and professional throughout my stay. He made check-in and everything else so easy, and always had a friendly attitude. I would definitely recommend this hotel and I’d happily stay here again.

Wonderful staff, great location and breakfast. Great value for cost Nothing

It was a great experience The people were always welcoming and smiling. The hotel is close to all amenities and transportation. The breakfast was delicious and varied If I return to Istanbul, I will rebook at this hotel. I recommend people to book this hotel.

This hotel definitely exceeded my expectations. Before I went, I read some negative reviews but mostly I relied on the good reviews and I was not wrong about it. The hotel and it's staff were amazing to the point that it felt like home after few days, and the staff felt like our relatives and friends. I wanted to point out the hotel manager Serkan, who was absolutely amazing with his assistance and support. He went far and beyond so that we felt in Grand Gross hotel home. We had so many questions regarding where to go sightseeing, how to take public transport and even how to get football tickets. He and his staff did an excellent job helping us with everything. Thank you, Serkan, Muhhamed and the lady in the kitchen :) Breakfast in this hotel is worth special mentioning. It was so good with a variety of options to choose from. There are many hot dishes, pastries, salads of lots of kinds, and sweets. Chai, juices, and coffee machine had plenty of options. What really positively surprised me was that you can get hot tea and coffee whenever you like, and sit in the rooftop any time of the day, even after 10PM :). It is a good feeling when you start your day with nice breakfast and smiling staff in the kitchen. Location is very central to Fatih area. If you like to walk, its about 15-20 minutes to famous Ayasofia and the Blue Mosque, Grand Bazaar, Bosforus cruise docks. One more thing many people did not tell us was, if you live nearby this hotel, the guests are mostly traders from other countries who purchase goods and send home. That means you can eat outside very very cheap in this area . Hotel always has cheap transfers to airport: ranges $10-15 per person till both airports. It was amazingly clean, comfortable beds and the staff changed the linen everyday which made it even more special. I definitely will visit this hotel next time when I am in Istanbul. I liked everything.

Breakfast was better than any place i had thanks to chief NASIMA who even invited me for free turkish coffee and the omlete and salad all was soooooo perfect very lovely lady Cleanness of bathroom full of mod and couldnt take shower and very smallllll bathroom The noise in hallway No english staff at all

The property is at an ideal location, walking distance to major touristic sites if one loves to walk but also accessible by TRAM and buses. Plenty of shops for those who loves shopping and restaurant around. The hotel offers food as well. The breakfast was good and changes some days.The breakfast lady was always polite and welcoming in the morning. I had a single room but my bed was double bed with a nice shower. I cannot complain about the size of the room for one person. On my third day, at breakfast, the guests were allowed to smoke in the breakfast area. As a non smoker and asthmatic this was unpleasant and had to cut my breakfast short. This happened twice since and nothing was said. It was also a bit noisy in the corridor at times. I had a room with street view. The only thing is that the curtain needs to be thicker. I did not need to switch the lights as the street lights would lit up the room. when i enquired about taxi transfer to the airport on my third day, I was informed by the young gentleman at the reception that my booking includes free airport transfer. I had clarify with him twice since and he reassured me that it was free. Low and behold on my departure and the taxi had arrived , an older gentleman insisted that i pay him for the taxi and he refused to call the young gentlemen to clarify this. He insisted i pay Euro 40 or TL 1400. I had no choice then because i did not have time to loose and argue about this. This event really upset me as he was talking to an female worker in Turkish which i did manage to grasps a bit of whats he was saying and it was not nice. I left the hotel feeling conned.

Pleasant

Very good

The location was great, not a far walk from all the major attractions and plenty of places to eat and shop around, plus pretty close to the Yenikapi train station, so it's easy to get there from SAW airport and easy to get around the city on the public transport. My room was clean and the view was pretty good. The breakfast was great. The only issue I had was that the beds were hard, but you get used to it pretty quickly.

Great location, close to all attractions, sea view on top floor where the diner is, breakfast is good, AC works, WiFi works, shower works, staff helpful and friendly Gulsel helped to change my room at no cost, Sarkan helped to arrange transport to airport, thank you! Hotel is in a busy commercial area and this is part of its appeal but it can get noisy sometimes, this gets better at night

Good value for the price. Also, decent breakfast Didn’t have hot water in my shower

Good staff, clean property, safe place Everything was good