Point Hotel Barbaros

It is an excellent hotel, the room was big and clean, with great view, we were upgraded the first night and enjoyed the view sitting in the chairs, it was amazing. The breakfast was very good, lots of choice, fresh watermelon, good choice of breads and eggs, all what we like, we didn't like coffee that much though, but it's a personal preference.

pillows were not really comfortable.

Overall this is good hotel, with good size rooms, comfortable beds, and good breakfast. Hotel is not centrally located, its little bit far from the main touristic attractions, so you need a car to reach old city. But staff was really exceptional, very effective and friendly. Room cleanliness, selection of meals at breakfast is not corresponding to 5 star hotel level.

The location is Excellent. Staff very friendly & professional. Very clean Nothing All was very good

The location was excellent, the view was beautiful, the breakfast was very good, and the room was spacious and comfortable. The cleaning staff were friendly. There were several issues during our stay. Despite informing the hotel in advance and receiving confirmation, a crib for our babies was not provided on the first night. I also noticed that there were not enough baby cribs and high chairs available at breakfast. There was quite a lot of dust on the carpet, especially under the bed, and the ironing board was rusty and not in good condition. Additionally, when a staff member brought the iron to our room, he opened the door without waiting for permission to enter. Guests’ privacy should be respected, and staff should knock, announce themselves, and wait for the guest to open the door before entering. At checkout, everything seemed fine, but after I had already gotten into a taxi, reception called me back and kept me waiting for about five minutes due to confusion between a cancelled reservation and the updated booking. This felt unprofessional and suggested a lack of attention to detail. Additionally, the swimming pool was out of service, and this was not mentioned on Booking.com at the time of booking.

Location very near to Besiktas/ airport metro/ and taksim and green line metro

Clean

Great location, convenient rooms, very good staff and service Bathrooms to be upgraded or renovated

In my opinion, the property no longer meets five-star standards. The hotel feels outdated and is in need of renovation. The carpets throughout the hotel are very old and create an unpleasant odor in the rooms, which at times resembles a musty smell. While the housekeeping staff work hard and keep the rooms clean, this issue cannot be resolved by cleaning alone. The highlight of my stay was the view, which was truly beautiful. Unfortunately, aside from the view and the breakfast staff, the overall experience did not meet my expectations for a hotel of this category.

A good stay after a 38-day trip. This was my 16th hotel. I'd like to thank the employee yesterday morning who kindly extended my check-out time until later. The hotel is good and practical, and the location isn't far from the metro station that connects the city center to the airport, although the pedestrian walkway and sidewalk are a bit of a drawback

GYM Gym & Pool were closed

Exceptional hospitality and care of the hotel staff. Lots of smiles and excellent room cleaning. Delicious, fresh and varied food. A pleasant smell from the bed linen. Mesmerizing view of the Bosphorus. Nice lounge, delicious wine. From the subway to follow to the exit 2, it's about 5 min walk till the hotel. Underground pass to get the opposite side will save 30 min. There is no hair conditioner. I wish there was.

The breakfast is not good

Everything about this hotel is amazing - vibrant, great amenities, location and the suites in particular. The view of the Bosphorus is stunning. The restaurant is located on the top floor so you can enjoy breakfast/dinner at its best.

Maybe the wi-fi. Only one guest could be able to use the wi-fi with the hotel room code.

I travelled to istanbul to attend a tango festival .In the reception there was a guy named Efecan , he was very helpful , very kind in all aspects . Wonderful breakfast , amazing view, spacious room . There was also room service guy that I don't remember the name and he was superb friendly , we asked his help to open the Battle of Wine for us and he showed up with Two Wine glasses, Ice and some nachos. For some reason the electricity of the room had problem and we had to change our room . It was a very taught situation we faced with . I think every hotel shall be prepared for an emergancy cases . The hotel asked us to change the room at night . We couldn't see anything because of the darkness and asked for some light but they showed up with the mobile Flash light . If EFECAN wasn't there , I would definitely give score 2 to this hotel. At these situation I was expecting supervisor to at least apologize for what happened . But no body even a single person didn't talk to us , only efecun has helped us with moving to the new room. In the website they said that it has a pool, jacuzzi and turkish bath . We couldn't use jacuzzi as it was under construction and in turkush bath the water was not that hot that you enjoy it. Another missmsnsgement that happened was the Safety box that was not working and we asked 5 times to Repair it , but still took them 12 hours to proceed our request and still we had to leave our vsluable staff in the locked suitcase and they couldn't fix the Issue. Before guests arrival everything should check by the management and room services.

Location and cleanliness. Nothing.

Located in a convenient location - a few minutes walk from metro green line and the airport line, great for business travel. Welcoming staff speaking good English - staff were able to meet all our needs in a timely manner! Good view over the busy city with no noise. We checked out early in the morning and really appreciated breakfast to-go prepared for us on demand! Nothing comes to mind

Breakfast normally Water little in room

The location Cleanses to be improve as well as the AC Complementary water must be permanent without need to call reception every day