Şebnem Hotel

Comfortable Clean Stuff is friendly Near to key attraction

The location was perfect

The room was clean It was not what I saw on the pictures

Great Location A bit dated property, room had mechanical issues with the lock + toilet.

Great location, close to major attractions like the Blue Mosque. Wonderful concierge staff. Ali & Rukyie were attentive, kind, helpful and insightful. Sent us to delightful Turkish bath, arranged guides, trip to Cappadocia and even gave us a Turkish dance lesson and desk concert. Guides can take you to expensive shops so comparison shop and negotiate. Delicious breakfasts. Moved us to a garden room with outdoor space that was welcome in the city. Highly recommend staying here. Rooms are small. Bath could be better maintained.

staff is so lovely and helpful! we had a great stay at the hotel. The location is also very convenient. Breakfast was great!

The room was clean and comfortable, and I appreciated having coffee, tea, and water available 24/7. The price was very reasonable, and the staff were incredibly kind and helpful. I was very satisfied with my stay and would definitely recommend this hotel!

Nice views, staff, and rooms. Jacob and Rukiye were incredibly sweet and helpful.

Good location A little old and run down

Location was excellent for seeing the major Sultanahmet sites. Plus many delicious restaurants are located very nearby. Having an excellent meal near your hotel after a full day of sightseeing is a bonus. Excellent Turkish breakfast with many choices, always freshly made, with fabulous, panoramic views of Istanbul and the Bosphorus. Gracious and helpful staff.

My room was small but had everything I needed. The breakfast was really nice with a good variety of fresh offerings each morning, and on a warm morning it was possible to enjoy the sea-view from the roof-top seating. The Sebnem is beautifully located on a very touristy street but a short walk to the most famous attractions of Istanbul.

I chose this hotel largely based on the impression of the photos displayed on its website, which portrayed a stylish, clean, and well-maintained property. . Disappointed by Misleading Photos I booked this place based on the beautiful photos shown on the website, but unfortunately, the reality didn’t match the presentation. The images online gave the impression of a clean, well-maintained, and inviting space—but what we encountered was quite different. The rooms looked outdated, the cleanliness was questionable, and several amenities were not as advertised. It felt misleading and left us disappointed. I hope future guests are shown more accurate visuals to set proper expectations.

The location was awesome and so was the roof top terrace Staff was a little pushy about giving tours, room was a bit noisy and bed wasn’t very comfortable

The staff were very friendly and helpful, and the breakfast was fantastic.

The location is perfect to see all the best monuments of Istanbul, the value for the rooms can’t be beat, and the staff are warm and welcoming. I wouldn’t stay anywhere else in Istanbul! I didn’t have long enough to stay! Wish I could have spent more time there!

Hotel S'ebnem is in a great location. It is situated near waterfront of Bosphorus. It is in the heart of the historical Old City of Istanbul. Blue Mosque, Aja Sophia, Topcapi Palace Museum. etc. are in 3-5 min walk from hotel. The staff is very welcoming.

The location was fantastic for being in the center of everything. As a solo traveler, I felt safe in the area. The staff was great- really trying to assist wherever needed- questions, recommendations, any assistance. I feel bad saying anything negative because I think they try very hard with what they have. I will just echo what everyone else has said for areas that could use improvement. Older, rundown, and lacking modern amenities. Pushing the tours etc. My room was humid (and no, I didn’t tell them until the night before I checked out because it really wasn’t a big deal to me- I just wanted them to know for next guests). It could be an ongoing issue because the interior part of my room door where you close it is bowed and out of shape so you have to maneuver to close and lock it. There was also no top sheet on the bed- just a light blanket- again, no real issue for me, but may be for the next guest. A smell coming from toilet. Ashtrays and cigarette butts on the stoop. The hotel is hard to find via maps- I walked in circles- need better outside signage. And the photos online are not indicative to the actual hotel.

Great location, hosts, and price! Everything made our layover in Istanbul a wonderful time. Similarly, the hosts had great advice about visiting the area.

The staff of this hotel were absolutely lovely. I can't recall the first woman's name, but she deftly steered me through a throng of restaurant hawkers to a great restaurant. Jacob offered ideas about what to do, made sure I tried Turkish coffee, and was all around great to talk to. Also, the terrace is beautiful and air conditioned during breakfast. A couple of fixtures in my room did not function.

Ideal location to move around Istanbul