Balo Suite Hotel

staff were very nice and kind. The lady called Yuliya who make us lovely breakfast . She was an angel. She was help me with my kids during 5 days I stayed there. My kids love her and they wanted to spend time with her . She was kind and helpful. location was perfect and our room was massive. Just remember the don't have Iron :)

the receptionist who worked ok night shift he was very friendly and respectful the cleaning lady

Exceptional

location is very good, breakfast is very bad and serving lady have bad behavior location

Exceptional

great location, comfortable room and friendly staff problems with sewer smell from shower drain. a bit noisy because there is a night club downstairs.

The staff was amazing! I accidentally left my phone when I was coming from the airport. I asked for help from the night staff member, who is a bit older. He went above and beyond—he called all his connections, helped me get back to the airport, talked to the security, explained the situation, and we even checked the CCTV. In the end, I got my phone back, which was pretty crazy! I cannot really pick anything that I don't like there.. Amazing beautiful room with a small balcony. The toilets were nice and clean. But they did not have any locks, which is ok did not bother us much

Very good

Dispite the staff not speaking English, they make the effort to comunicate with you. They’re all lovely and kind. Really great staff! The hotel is modern, rooms are great and clean and spacious. Location, can’t get better.

Worst experience ever. The staff is rude, the rooms are not properly cleaned. The kitchen is discusting Worst experience ever. The staff is rude, the rooms are not properly cleaned. The kitchen is discusting

The bed is comfortable. The gym facilities are broken and we had to spend money to sign up with a nearby gym instead. The treadmill kind of works, but there are hardly any weights and the ones that are there are rusty and dangerous to use. The cable machine offers lat pulldowns. All other exercises can’t be done due to it being broken. I mentioned this tonte gym via Booking and they refused to compensate or even accept my complaint. Booking was great and offered compensation on the hotel‘s behalf. The hotel is right next to a very loud night club, which is kept out of all the photos of the exterior. Should’ve guessed there was something wrong when the hotel staff, upon my arrival, showed me a Google translate screen on their phone that said: „After you check in there is no refund“. I thought that was a weird welcome greeting, but you live and learn. I have been in 4-5 star hotels for this price and this is just a joke. Don’t be fooled by very promising photos that make it look like a luxurious stay. It’s not.

Very noisy at night

Very good location very friendly professional staff The air fans outside my room made abit to much noise it does effect your sleep somewhat but im not sure if theres the same issue in every room

Pleasant

Good value for money, nicely decorated room Staff did not speak any English. The area is very unsafe for single women at night next to nightclubs and has a similar vibe as the red light district in Amsterdam.

Wonderful, clean, comfortable, friendly staff, great location center of Nevizade No complaints!

Rooms are small

Exceptional

It was good but Aylin she was very friendly,she helped us a lot

Very poor