Ferman Konak Hotel - Special Class

Centrally located near Blue Mosque and Hagia Sophia My apartment was in the basement

Exceptional

Very good

Very close to restaurants and areas of interest. Walking distance to hagia sophia. Is a good choice for first time travellers and good value for money. A bit outdated, you can hear the train outside and also we visited during Ramadan and prayers could be heard early in the morning.

The place is going through RENOVATION so there was a construction site and it was VERY loud, starting early from 8-9 AM late up until 10 PM one night (staff says they don't start until 10 AM but that's wrong as we had our alarms set for that time and were woken up by noises instead). The problem is that that information cannot be found anywhere on booking so it was quite a disappointing surprise when we got there. Also, because of construction it's not the cleanest at least currently (dust everywhere etc) Also bring your own shampoo/toiletries. You'll get those there but one brand is writren on the bottle and something else entirely is inside (when you google product you see it's a different color) and the "shower gel" we used on day 1 burned our skin.

Good

Staff very friendly. Location perfect. Room spacious and had everything we needed Didn’t like the glass door on bathroom

Very close to attractions in sultanahmet area Close to rail track

Wet close to the Blue mosque Very old area

Nicely decorated, clean, nice patio/seating area with teas to drink, good location.

The location was very nice. Rooms were good and clean. Staff was amazing very kind. Only that my room was in the basement that’s why it smelled when we turned the AC on. Other than that everything was fine

Breakfast was only 5 euros per person. This is pretty cheap price that kind of buffet breakfast. Very satisfied with it. Nothing bad to say.

VERY RECOMMENDED IF TOU STAY IN ISTANBUL! Best location, best service, and best place! You can also have an open buffet breakfast for a small extra charge, but you need to try it, the view is amazing! The service is perfect also. You will feel more than comfortable. We got also upgraded for our room :) Thank you ?

The overall experience was very nice. Staff was very helpful and professional. Beret and Ahmet at reception helped me to move the rooms as I like higher floor rooms. both of them are very professional and helpful. Highly recommended Bit noisy but you can expect that as the hotel is in city centre.

It was beautiful and same as in pictures. The staff was helping and caring. Nothing

Before staying here, I was in 2 different hotels. And I can surely say that this is the best hotel I had in Istanbul. The room was very clean and beautiful plus the toilet was also very clean and they take a good care about hygiene. Many hotels in Istanbul didn’t care alot about hygiene. The toilet stinks and have poor drainage. But this hotel is totally different. There is even a public kitchen where you can get a free coffee or tea. The hotel also provides breakfast with a price of 5€ per person. The price is actually nothing compared to what you will get for. You will do your breakfast with alot of food choices on a rooftop with a view of Bosphoros strait, Blue Mosque and also Hagia Sophia!! Magnificent views. This is the most unforgettable memory for me. Other than that, both receptionist were very friendly and helpful. One of them name Berhat. He greeted us with a very welcoming heart. Although we are coming 2 hours before the check-in, it does not matter at all. He offered us coffee and chit chatting with us about Istanbul and many other things. He is such a friendly guy. Seems like we have known each other for a long time. Last but not least I really recommend this hotel to anybody that want a comfortable and a very reasonable price hotel. No stress and the receptionist can help you with anything. It’s worth the money. Nothing.

I had a wonderful experience with the staff during my stay. Berat checked me in smoothly and pleasantly, making me feel very welcome right from the start. Emir was equally exceptional, ensuring my stay was comfortable and enjoyable. The hotel itself is very clean and well-maintained. However, as the building is wooden, noise can be an issue-you can hear people walking, talking, and even using the bathroom. Despite this, the excellent service provided by the staff made my stay enjoyable overall.

Very comfortable place, and clean it’s been 3 times I stayed there. Thank you so much especially for emir and friends who helps me during I stay

The location in terms of proximity to main attractions is good. The room was very noisy. All the noises from the nearby street can be heard even when the windows were closed. We could hear the toilet flush in the neighboring room. We could hear people walking upstairs and in the reception. We could hear the train passing by in the train lines right in front of the hotel. From 7 or 8am, there was construction in building next to us. And a lot of noise from upstairs too. Basically we couldn't sleep. When we communicated to the receptionist about the noise, they said that they cannot do anything. Later the receptionist contacted the manager and they said that the neighboring room (the one where we could hear toilet flush and which windows look directly into inside bar area with tables) will be available starting the next night. It was very clear that from the point of noise there is no difference between our and proposed room. The receptionist told us that there are no other options, so we booked another hotel. Then the manager came and as soon as he heard that we booked another option, he said that they have other properties available and that they could help us resolve the issue (before hearing that we booked, they clearly said that there are no other options). We asked the manager to refund the money for the nights that we are not going to stay. The manager stated that it is impossible to refund the money. At this point we left the accommodation and called the booking to help to resolve the problem. After 1.5 months and multiple calls booking resolved the problem despite the hotel's manager refusing to cooperate.

Lovely cosy hotel, very friendly staff who made us feel very welcome and helped with many things throughout our stay. Only downside is that breakfast isn't offered at the hotel (they do have an option to go to a hotel nearby for breakfast though but with young children this is tricky)