Taxim Lounge Hotel - Special Class

The location was great. The reception staff was really helpful on planning the stay a booking a dinner cruise. They also arranged for an airport transfer. Nothing

In all honesty The treatment and hospitality of the staff was enough to make us forget about the bad first day we had. Breakfast and the cleanliness of the hotel were both excellent and very good, the atmosphere is cozy and lovely as well. I would like to give special thanks to Mr. Ahmet and the guy (I forgot his name) who’s always helping us during breakfast, they made our stay at this hotel special and wonderful. - When we first arrived we didn’t like the room as it was too small to be a room for two people. - the room was directly facing a bar which was loud - when I plugged in to charge my phone the electricity fully went out in the room - when I was brushing my teeth the next morning brown water came out

Rooms are cosy Noisy a bit

Rooms are cosy, location Noisy

The location was great, the hotel room was quite nice. The staff was very hospitable and friendly specially, Hazal and Sezgin at the front desk. The breakfast was good too. Nothing really

clean, new beautiful room

Located close to Taksim, easy to reach. My room was quite big, even with some kitchen equipment. They serve own breakfast which helps a lot. Personal also tried to help with all difficulties , people on the reception were very friendly Noisy area with music till the late night, I was moved to a neighboring building and got the room which was different from the booked one (maybe not worse), that building is not as cozy as the main one. rooms furniture and equipment is very simple.

Location Staff Good

It was clean, and the location is near popular tourist attractions. We booked a 3-bedroom (with separate beds), but they told us this room is broken and has technical problems. They replaced it with a 2-bedroom with an extra portable bed, which is obviously not what we wanted. There was no compensation or empathy for this issue, and they claimed it was even a favor to us by providing two options: either cancellation or choosing a 2-bedroom. They could have simply upgraded us to a 4-bedroom to make us happy or considered the price of a 2-bedroom. Also, the staff had to talk to the manager for every decision, but the manager was not available at the time of the problem nor the next day.

Clean, comfortable and service is great

Service, clean, comfortable

Great staff

Very supportive team and breakfast was perfect especially the cappuccino

Room was very clean and staff friendly and ready to serve us promptly Everything was great

This hotel is just fantastic...near public transportation and excellent food...it offers a great.breakfast buffet every morning included with your stay.. Nothing

Streets were pretty loud and music till midnight. Noise insulation was not good.

Its location near to the transportation points. The property is near to nightclubs ( singing cafe)so It’s too noisy especially at midnight.

Thank you, Shideh, for your excellent hospitality and for making our experience at the hotel so pleasant. Your efforts are truly appreciated.

Breakfast is okay

Not even a dislike, just maybe more of a seasonal concern (mid-January trip)- it was really cold initially in the hotel. Room, common areas, breakfast space (ESPECIALLY, considering it’s on -1 floor). But no blame. Hotel provided space heater for the room right away. Breakfast area and commons started to be heated later. Washroom did have a bit sewer-like/wetish smell in the washroom exclusively. Smell was coming and going TV system a bit outdated. Small tv for the GIANT room that often had to be reset