DoubleTree by Hilton Hotel Jackson
About DoubleTree by Hilton Hotel Jackson
DoubleTree by Hilton Jackson has a fitness center, shared lounge, a restaurant and bar in Jackson. With free WiFi, this 3-star hotel offers room service and a 24-hour front desk. The hotel features an indoor pool and an ATM. Breakfast is available, and includes buffet, à la carte and American options. A business center and vending machines with snacks and drinks are available on site at the hotel. Casey Jones Village is a 15-minute walk from DoubleTree by Hilton Jackson, while Rusty'S Tv And Movie Car Museum is 2.8 miles from the property. McKellar-Sipes Regional Airport is 6.8 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Everything Nothing
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Great location. Good food and drinks in hotel restuarant.
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Amazing stay! Everything was wonderful.
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They need to spray the 5th floor, baby spiders were on the loose. Tv kept freezing up. The floor needed to be mopped and if you have to go to work.....they only have a staamer..no iron available. Not the worse property in Jackson but just a few minor issues.
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The breakfast is delicious, and the employees were very attentive. The hotel's location is in a good spot. The room looked nothing like the photos. The carpet in my room was humid. The bathroom did not have an exhaust fan. Upon entering, I found a large cockroach in the bathroom. One of the pillows had such an unpleasant odor, and it was obvious that it hadn't been washed. One of the bedspreads was slightly torn. The place needs a more thorough deep cleaning. I took photos and videos just in case. Besides, I didn't know they charge for Wi-Fi or at least the lady who helped me didn't explain it to me very well.
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The breakfast and the staff in cafe were helpful. The bed sheets were not clean. I had to ask for multiple sheet sets upon arrival because they had hair and debris on them. The bathroom floor had hair on it and in the tub.
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Exceptional
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Exceptional
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Exceptional
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The bar/ restaurant especially breakfast
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The front desk staff were all very nice and helpful The bar/ restaurant especially breakfast
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Good
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Accommodations Nothing
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Everything was good. We stayed a night and we had a very good rest
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Everything is good! Lovely place to stay
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The staff was very friendly, it was easy to get around, & the bar was really nice as well.
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The friend staff, we had an issue with a water leak in our first room but the staff was on it quickly. Kiddos to the front desk staff, housekeeping for the 1st floor, and maintenance for handling my issue quickly and efficiently on the morning of 04/26?
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Exceptional
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Staff was terrible. Someone threw up near the pool and we were told by the front desk the janitor didn’t want to clean it up… the lady who’s kid threw up also offered to clean it up which they said no to as well. I asked about self serve laundry. They have it on the second floor, however I didn’t find that out until 2x running back and forth to the laundry mat off site. The front desk person told me they didn’t have one the first time I had asked. When a friend told me where it was I informed the front desk they do indeed have laundry. She was shocked to find out herself they had one. This hotel is outdated and way overpriced for the terrible service. I’ve never left a review until now.
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Bad
