Hotel Plaza Crystal
About Hotel Plaza Crystal
Comfortable Accommodations Hotel Plaza Crystal in Xalapa offers comfortable rooms with private bathrooms, walk-in showers, work desks, and free toiletries. Each room features parquet floors, TV, and a wardrobe, ensuring a pleasant stay. Essential Facilities Guests enjoy free WiFi, a 24-hour front desk, daily housekeeping service, grocery delivery, and luggage storage. Free off-site parking is available, and the hotel provides garden, city, and quiet street views. Local Attractions Located 24 mi from Pescados River, 2.2 mi from Lake Walking, 3.7 mi from Clavijero Botanic Garden, 1.6 mi from Metropolitan Cathedral, and 14 mi from Texolo Waterfall. Guest Satisfaction Guests appreciate the convenient location, room cleanliness, and value for money.
Amenities
- 24-hour front desk
- Luggage storage
- Smoke-free property
Reviews
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Location is great. Beds are comfy. It's clean, price is convenient, service is cordial.
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Good location
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Everything with the exception no A/C No A/C and weather was hot
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Passable
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The desk was big enough that I could implement my set uo there It was extremely noisy the walls and windows were too thin.
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I got a room all the way up to the 4th floor which sucked to have to go up that many floors,Also the noice at night from some water pipes (or whatever the noise was)made it really hard to fall asleep for me, it was rough at night for sure.
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Exceptional
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The lighting inside the room, a little too dark and orangy. Made me feel trapped and hungry at the same time. I could sell them some good photographies to decorate instead of the actual decorations.
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No me an mandado mi factura Mi factura
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Front desk people were pretty nice as well as the cleaning lady If you’re looking for a quite place this hotel isn’t going to be the one you’re looking to stay at since there is a Karaoke place right across the street and they do play music until very late hours on the weekend(I was there the whole weekend)also there are so many places playing music out loud so if you get a room with a street view good luck with trying to fall asleep if you are bother by loud noises. Unfortunately the very last day I was there a maintenance guy tried to get into my room while I was still there, I yelled out loud so he knew someone was inside so he apologized and said that he got the wrong room but I was still in bed so that gave me a bad experience. I’m not saying he did it on purpose but it wasn’t really nice to be awakened by someone trying to get in your room while still in bed. Other than that the staff were very decent.
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Exceptional
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Very good
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The room was comfortable and clean. The property was in a good location with easy access to food and necessities. We did not eat at the property and nothing was said to us at check in about what was available. NO ICE available. We were asked to return the room key each time we left the property, which was not acceptable. We felt that it invaded on our discretion and privacy to come and go.
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It was excellent. Good service Nothing
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The location Th staff were not polite. They were arrogant. Also they do not have elevator. If you are traveling with people in wheelchair or heavy laugagge, it is frustrating have to carry them upstairs.
