The Sintesa Jimbaran Bali

The location, the staff, fully equipped gym, swimming pool, bar with a pool table. The room was big and comfortable.

Location, room, staff, pool, gym

Very good

Unfortunately, our stay at The Sintesa was deeply disappointing. The hotel feels like it’s been abandoned and left to decay — outdated, dirty, and poorly maintained. Facilities are in a dire state, with broken furniture, peeling paint, and an overall sense of neglect. The breakfast was barely edible, with limited choices, and no attention to cleanliness or presentation. It’s clear that the staff aren’t happy — the overall atmosphere was indifferent, at best. The location doesn’t help either. It’s perched on a hill at the end of a dead-end road, far from anything interesting or convenient. I was worried at first that we wont be able to even book grab taxi. Thankfully it was easy. Overall, The Sintesa is not a place I’d recommend to anyone. It’s in desperate need of renovation, new management, and a serious rethink if it ever wants to attract guests again.

Our first impression reminded us of The Overlook Hotel out of the Jack Nicholson movie The Shining. Why? According to the staff, 250 rooms of which only 150 were usable with about 30 guests staying at the same time as us. It was quiet....very quiet and if you want it calm, then this is the place for you. The room was large, bed comfortable, clean enough, but it, like the hotel, is showing its age...but we paid $50 a night so great value for money. We opted to include breakfast, which offered pretty standard stuff, an egg option, selection of fruit, Indonesian staples, toast, tea, juice...exactly what you would choose anywhere else. I'll come back to quiet. This hotel is very close to central Jimbaran, but is up a hill, past Raffles, past The Four Seasons, with a turn-off just before a convenience store...that leads to...the end of the road, which is exactly where this hotel is located, so no road noise. To get to Samasta complex, for example, takes 5 mins max on a scooter, same for the seafood restaurant area, walking down would be OK, but not up that hill. The pool is the size of a dry dock, huge, depth about 1.3m, they have a smaller pool for kids to drown in. Describing the lobby as grand doesn't do it justice, it's the size of 2 dry docks minus the water. Staff were friendly, check-in was no problem. In-room water, tea, coffee, sugar but no jug to boil water, no spoon to stir your beverage so had to ask for that. Stangely enough, no milk, so we woke up the guy in the Barber bar/restaurant and asked ...options were he'd put some in a glass for us to take away or we could buy a litre. Great view of Jimbaran & airport from the rooftop. This place is well past its hayday and it's hard not to think that it is being left to run-down, room-by-room, until keeping it open is no longer viable. Quiet is great, but when that morphs into slightly creepy, think Barber: full bar, grand piano, karaoke set-up, tables and chairs, dark, gloomy, lifeless, you have to ask yourself if this place isn't already on life support. But, at $50 a night, when it does everything any hotel is expected to do, no complaints.

I like the bathroom, staff were friendly, The cleanliness, many dust in the room specially above the bed. No bathrobe on display even that mention as facilities from our booking. The breakfast was lack of choice

Disappointing

Middle of nowhere

Service was good and the pool area is nice. Breakfast buffet was not that pleasant. The cleanliness of the bathrooms was sorta okay but couldve used a proper scrub. The hotel does not look like the pictures.

The rooms are very big and the pool has a shallow section for less confident swimmers. There is a kids room with activities for younger children to play with. The location is very quiet and peaceful. It is a 20 minute walk or 7 minute taxi ride to Jimbaran beach. There are minimarts only a 10 minute walk away. The Bar on site services food and drink all day and well into the evening (including to the poolside and room service). The menu has a good mix of western dishes and local ones, at reasonable prices. Staff are really friendly, especially to children - you really feel welcomed at this hotel. They are happy to help you book a local taxi or you can download the grab app (similar to Uber) and do it yourself. There is no shuttle bus as advertised on the website. The western choice at breakfast is very limited.

good value for money, staff Bram is helpful and nice.

NICE LOCATION Gym looked better in pics. No running machine and no rowing machine. Looks bigger in pics.

This hotel is empty, I never saw more than 4 people at the same time, a lot of rooms are empty with broken doors. But even like that, the staff cannot give you a room early. The location could be great but it's a bit remote, you cannot walk anywhere. The room was dirty, lots of hairs everywhere. The AC was broken, always on 24 degrees.

Room was big. It’s good to relax Location was little bit far from main area.

Excellent facilities Location was a bit off the beaten path

Good

Very good

very run down, we were expecting the hotel to look like the photos as you would, and it looks completely different everything looks very old, everything was closed, very disappointed with the amount of money we paid, photos need updating on here. looks abandoned very run down buffet wasn’t very good not many options and not appealing

Exceptional

Nice big clean rooms All ok