Johannesburg Marriott Hotel Melrose Arch
About Johannesburg Marriott Hotel Melrose Arch
Elegant Accommodations Johannesburg Marriott Hotel Melrose Arch in Johannesburg offers a 5-star experience with a fitness center, garden, restaurant, bar, and a year-round outdoor swimming pool. Complimentary WiFi is available throughout the property. Comfortable Amenities Guests enjoy private check-in and check-out, a 24-hour front desk, concierge service, and a tour desk. Additional facilities include a fitness room, electric vehicle charging station, and family rooms. Dining Options The modern restaurant serves lunch, dinner, and cocktails with vegetarian, vegan, and gluten-free options. Breakfast includes continental, buffet, full English/Irish, and local specialties. Prime Location Located 15 mi from O.R. Tambo International Airport, the hotel is near attractions such as Gautrain Sandton Station (3.7 mi) and Sandton City Mall (3.7 mi). Guests appreciate the convenient location and excellent service.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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The rooms and location also facilities Only the attitude of the lady at reception I didn’t like as she wasn’t very helpful
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Breakfast very rich Very good place Room very comfortable and clean
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Nothing
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The hotel car I ordered was an hour late and then we had to walk a quarter of a mile to get to the car. I explained at check out I was willing to pay only 50% for this terrible service from a Marriot Hotel. You outsource this, but it's clear you are not outsourcing to a proper company. Marriot service I thought was meant to be five star which is why I chose you. Then I find after I had checked out and paid the agreed total of ZAR2,000, later I discovered that Marriot Hotels had deducted a further ZAR 8000 from my credit card. This is disgraceful behaviour. I am not staying a Marriot hotel again, and I expect this sum to be re-imbursed as soon as possible. ON MY STAY: The internet was a problem, I tried several times to connect and failed every time. The receptionist was going to send a technician to fix it, but it somehow fixed itself and it started working after around almost an hour. . There was no fridge, let alone there being no Mini-bar for cold refreshments. Yet there was designated space for one. The coffee cups were very attractive and of good quality - a pity the coffee machine did not work. I reported this but nobody came to repair or replace it. The lighting in the evening was so weak I could not make out the switches for the lights. I had to switch them all off at the master switch to get some sleep. I only discovered the switches in the morning when there was decent light that enabled me to see them. I ordered room service of French fries and a Corona beer. These were excellent ! That's about the only plus I can think of on my overnight stay. Jonathan Shaw Now a Former Marriot Hotel User
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Archer bar had very bad service - long wait time, unfriendly waitress and bad experience in general. Very disappointed.
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Location, food, staff
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as stated well situated clean friendly great food nothing
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Everything
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1. The bathroom door did not close. 2. The shower drain was blocked causing the water to run out of the shower 3. There was a duvet inner under our sheet which made the bed very uncomfortable.
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Location. It’s also a very nice property enjoy it a lot N/A
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Both were excellent. Would have liked a convenience store on the property.
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Everything - from service to facilities to location. Nothing
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Neatness and the location The connectivity to NETFLIX and YouTube
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As good as it gets in JB
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Clean, big exercise and pool area and great breakfast restaurant! Loved everything, maybe a bigger Christmas tree?
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all good , clean. will recommend to friends and relatives all good.
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The service, the gym, the breakfast and the location
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Everything Nothing
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The rooms were fabulous. We seem to have been upgraded to a two bedroom apartment. Some of the staff did not seem to know anything.
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the room was excellent
