WoodSpring Suites Johnson City

Food was close and laundry was on site and staff was very kind and couteous. It was farther from my work than I thought it was

Waiting on refund as we did not stay there due to bug issues

It’s in a great location, clean. I like that it’s equipped with a stove and full sized refrigerator We were told to come get and change our own bedding, we had to take out our own trash with a 3-night stay. The pillows are thin and hard

Good Good

Love the price , but definitely get what you paid for. Rooms need renovation . Light switches need some work.

No lobby No nothing for $10 more you can have Ice and a lobby and even breakfast.

The place was super dirty. There was cockroach in the rooms. The mattress was a futon. It smelled really bad. I am sorry for the price it was not worth it at all Everything

They could have an oven in the room.

Cheap Only 2 towels and wash cloths where provided and the front desk no one was available to provide more

Nothing No breakfast, no coffee pot, no ice , hard to get a wheelchair in the building, bed very uncomfortable, damaged furniture, mold and mildew, was not able to stay my full reservation because of the bed so I missed the rest of my 3 day meeting I was very excited for, what a very disappointing experience. Missing cabinet doors.

Good

To make matters worse, I was only refunded for 2 of the 3 nights I had reserved, even though I could not stay due to the condition of the rooms. I also spoke with the supervisor, who was rude and dismissive instead of trying to resolve the situation professionally. I would not recommend this hotel to anyone. Cleanliness and customer service should be a priority, and sadly, this hotel failed in both areas. I hope management addresses these issues so future guests do not have the same experience.

Good

Passable

Nothing Everything

I liked that the room was clean and the a key card is required to enter the interior of the building. The beds were stiff and uncomfortable. We actually didn't stay for the night. It was too uncomfortable to sleep. The cabinets in the room had no doors and the half the lights didn't work. Plus, the receptionist did not stand when checking us in. It's polite and good customer service to stand when greeting patrons.

The beds were stiff and uncomfortable. We actually didn't stay for the night. It was too uncomfortable to sleep. The cabinets in the room had no doors and the half the lights didn't work. Plus, the receptionist did not stand when checking us in. It's polite and good customer service to stand when greeting patrons.

It was extremely clean, smelling of bleach in the room which I love! It was well lit and decorated, and the location is close to everything. Oh and the fire alarm is definitely state of the art lol The staff was extremely rude and condescending (only Saturday evening and night, not when we left tho) wouldn't give even one extra pillow we only had 2 that were completely flat. Before that the woman wouldnt let my man back in the door literally 2mins after we checked in because I had the key and he didnt, even when someone else was holding the door for him. Our rooms cabinets had no doors

Location only This place was sickening filthy. My dog kennel is cleaner than that place. I did not stay and lost all my money. Bed was filthy. Thick Soap scum on bathtub. Thick filth on refrigerator door handles. Food all over cabinets doors.floors have not been cleaned. Bed was disgusting, human hair and the mattress was nasty. We left and got another place to stay.

Stay far away from this dump. Staff sucks, property sucks. Can't say enough bad things about this place.