Hampton Inn & Suites Kalamazoo - Oshtemo

The tv didn’t work. Got a room n couldn’t even watch the tv. They did nothing to fix the problem or give me a discount.

The place is under construction. It would have been nice to know that before we booked

False advertising on outdoor pool and and whirlpool. Mold in bathroom. Water dmg on ceiling. Potholes in parking lot. Blood on scratched headboards.

In need of major renovations!!!!

Very good

Tired property, under construction. Public areas were dirty. Wholly unappealing. Room did appear to be clean

The staff were very nice & tried to help. The room was in a construction zone; no carpet in front of our room, construction was several doors down from our room, the smell & dust was everywhere & was consequently tracked into our room, the stairwells had construction equipment blocking the way.

Room was very spacious, however the oull out couch could use a replacement and the TV was situated weirdly. But the pool was fun and the hotel was quiet.

This location was very run down. Headboard vinyl peeling, dresser drawers did not close properly, closet hanging rack broken. Did not even have a do not disturb sign. The bottle refill in the lobby was not working.

Area I needed It was run down, dirty and under loud construction with the construction workers families sitting around on the floors in the lobby and by the elevator.

My son enjoyed the breakfast, there was a good selection to choose from. Being woke up by pounding at 7 in the morning due to renovations being done

Great service

Elevator carpet looked like it had never been clean. Workout room was extremely dirty, had water dispenser but no bottle, no towels. Room was okay and common area were okay.

Property is being renovated so there was some construction debris in the elevator and the pool area floors needs cleaning

There was not much to like about the property. Room125 was in very poor condition. Shouldn't have been available for use as it had a lot of unrepaired damage.

Good condition and helpful staff. Being updated as I write and well maintained,. Pleasant staff a plus.

The rooms were dirty with dilapidated furniture. Sheets were too small for the bed. Toilet barely flushed and the bathroom lights had a short. The pool was closed. We ended up leaving to stay with family rather than sleep there.

Breakfast was below par compared to other Hamptons we've stayed at.

We made reservations the night before coming as we knew we would arrive late. When we got to the hotel we found our reservation was cancel with no notification and we were still charge for the room. Now it is a fight to get refunded:

First of all ice machine on our floor broken all 5 days we were there. Air conditioning I. Fitness room not working and it was 90. Thirdly never had change for washer and dryer. Said would get some every day. Finally had to walk to liquor store across the street