Queen's Hotel

The Queen's Hotel is a charming step back in time, with a fantastic central location that's ideal for sightseeing. The colonial atmosphere and history are truly special. That said, if you're traveling with a 4 month-old, I'd highly recommend requesting a quiet room away from street noise we did, and were kindly upgraded to a soundproof room, which made a huge difference. Breakfast was enjoyable, and the chicken curry was a real highlight it reminded me of my grandmother's cooking back in Kandy Family house . Overall, it's a wonderful stay for history lovers, just go in with realistic expectations about the facilities and be sure to ask for a quiet room if you need peace and quiet. Nothing

The location was very convenient. And we appreciated the staff which were kind and complimentary parking and valet were great. There was zero hot water even after we let the shower run for 10 minutes. The shower handle did not show what side is hot and what is cold it fell off and was never replaced. There is no way to call the reception from your room because the phone has no number list or button identification; 1,0,9,7 which were our guesses did not work so we had to take down our own bags even though staff were kind and we would have love to tip them for helping. The wifi had a horrible connection all stay. The power cut off approximately 6 times. In the morning from our bathroom you could hear the breakfast room music as if it were in our room. The windows were street facing with zero insulation so street noises all night. The mattresses on the beds were so old and poor quality, the springs were worn out, when you moved it creeked and you pretty much felt like you were sleeping on the bed frame….they have been used past their lifespan and are in need of replacing. The bathroom is vintage, which is fine, but the issue is that the upkeep and cleanliness is an afterthought, they neglect to redo caulking, tiles loose, grout all over and not cleaned up after applying, wood furniture chipped and cracked, walls dirty and scratched/scraped, Toilet was loose no one bothered to screwed it down. Tiles not cleaned and sticky along the tub walls, stained porcelain basins, Shower curtain was stained yellow needs to be replaced, should buy one that can be washed regularly. And this was the most expensive hotel in a 2 week vacation….others for half the price were so much better regardless of their simplicity other owners any managers cared more about the guest experience and understood that upkeep is required and expected of a room you wish to charge 120++USD a night.

The place needs a makeover really badly. The building has started to deteriorate a while ago. Some serious maintenance is in need.

The location is excellent, with Kandy Lake and the Temple of the Tooth just opposite the hotel, making it very convenient for sightseeing. This is a beautiful heritage property with a unique charm and character. However, if you prefer modern-style hotels with contemporary facilities and design, this may not be the right choice for you. The breakfast was excellent, offering a wide variety of options to suit different tastes. Overall, it was a pleasant stay, especially for those who appreciate history, culture, and traditional hospitality.

This hotel has a long history and is itself a landmark, which makes the stay feel quite special. We arrived earlier than the standard check-in time, and the front desk kindly arranged an early check-in so we could rest after our journey. The room was spacious, comfortable, and very bright thanks to excellent natural light. The location is outstanding, directly opposite the famous Temple of the Tooth Relic, making it extremely convenient for sightseeing. The staff were friendly and attentive throughout our stay. On the day we arrived (a Sunday when the post office was closed), the hotel manager even thoughtfully provided us with complimentary postcards, which was a very nice gesture. Breakfast also offered a wide variety of options, which we appreciated. The only downside was that the elevator was not very convenient to use, so we had to take the stairs with our luggage.

There are a whole load of old trees around the hotel.ans thousands of birds work.in harmony to wake you up by 3 AM everyday

Everything was great! Beautiful hotel!

Loved the architecture and history. And everyone was excellent. Breakfast was lacking. There was a lot available, but not many healthier options, there was a lot of bread. Coffee could have been better.

The architecture and history of the building, location right next to Kandy Lake - very convenient to get around

1 minute to Tooth Temple and the lake, real center of the city, historic building, various nice foods at breakfast But so noisy that we cannot sleep at a minute (due to heavy traffic and dogs vowing), room too small, dusty, old, many walls and furniture breaking and torn 1 minute to Tooth Temple and the lake, real center of the city, historic building, various nice foods at breakfast But so noisy that we cannot sleep at a minute (due to heavy traffic and dogs vowing), room too small, dusty, old, many walls and furniture breaking and torn

Excellent location. We were torn between this hotel and one up in the hills and tuktuking into the city as we have in other places but definitely glad we picked somewhere central. Excellent breakfast. Very professional and attentive staff. Cocktail menu was great and pool in good condition. Room clean and spacious. They've preserved the building well (ignore those saying it's in need of a touch up it's an old building and they've kept the historic touches which in our opinion improved our experience). They even have a small museum in the bar to show the history of the building. Not a criticism only thing we would love to see if we came back would be a bad snacks menu as well as drinks but we couldn't fault our stay.

Nice old historic building with beautiful woodwork Good WIFI Comfortable bed

It is a beautiful property at a great location but very poorly maintained in spite of generating decent revenue. Please don’t ignore the maintenance of such a beautiful property, which will start falling apart if not treated well.

The location was exceptional. It was very close to the Tooth Relic Temple This hotel is fully booked most of the days, so be careful of the booking dates

No safe if I am correct

toooo noisy, unbearable traffic noise and AC machine noisy… there are 3 machines!outside the window! imaging the noise.

Good location. Staff in cafe and bar were dismissive, bordering on rude. Had to wait ages before getting a menu although it wasn't busy.

Just beautiful

You’ve gone back in time in a Time Machine. Experience the hotel the way it was The hotel is a bit tired… could use a modern face lift, but keeping the old world charm

Location and the very friendly staff. Washroom was not very clean and the shower area was very small. Also AC was not working properly.