AC Hotel Kansas City Plaza

Shower could use a mat or safety strips, was really slippery. Otherwise no issues at all

Due to the construction, getting to the hotel was terrible. The address we were given didn’t take us to the hotel but instead to a neighborhood. The second day our key card just quit working for the room so we had to go back down to the front desk to get a new one. The room was clean and quiet. We did enjoy being close to the things we came down for. Doors were very loud, we must have had someone next to us because any time they left it sounded like our door was also opening. Overall for the price it wasn’t bad but the construction was awful.

Very good

House keeping did not return

I arrived at the property, first I had to wait cause he was on the phone, then he started that my room was not ready and I waited for him to find another room. The room he find was not ready no tissue, sink was dirty and the air didn’t work so not a good stay……..

There’s major construction outside of the hotel but it’s quite and nice inside.

Clean room and nice staff!

Very good

Tons of construction in that area right now and it was difficult to find our way there. The staff is wonderful and very welcoming. The room was clean, however the shower has build up on the outside that was pretty gross. Housekeeping didn’t come one of our days and the second day knocked on our door super early “checking the room”.

Waterfall shower was broken in our room and the shower had a horrible eggy smell when you turned it on. Other shower head still worked so we were able to use the shower and didn’t bother staff with changing rooms. Area has significant construction going on so that probably explains the water smell. Love the hotel and area , 2x staying and would still stay again!

Good location for my activities

The staff was wonderful and helpful. True Midwest hospitality. Everything was clean. Well maintained. Location was perfect. The only complaint is

A lot of construction going on in and around the area, which was very disconcerting. Our mattress in our room was so soft and so overused it was extremely uncomfortable and we did not get a good night sleep for the two nights that we were there. Staff seemed as though we were interrupting them and kind of bossy. Would not stay at this location ever again

Wonderful hotel. Rooms were nice, bed and pillows soooo comfy, and the front desk staff were very nice and very helpful. Will stay here again.

I didn’t care for the facility due to some idiots kicked on my door all times of the evening through the early morning. To there credit they did catch clowns and removed them from the facility and refunded me for that evening.

Great place

There’s nothing to like at this establishment. They try and charge extra for parking. They are located inside area that’s covered with construction on the bad side of town. Zero customer service the staff does not care about people staying there, and in fact it does not want them to be there

Hotel was great! But the construction around it was bad and the instructions I got from hotel was totally wrong. I wish they could update their instructions. I hope that construction will be ended soon.

Decent room. Good clean daily housekeeping. $24 charge every night for parking and the $11 daily food charge was a bit much. Roaches in the ice machine was a bad look. Bagels and no cream cheese is a travesty. No EV charger or even an electrical outlet for a daily $24 doesn’t add up for me. For a quick stay it is a decent spot. The staff tried hard.

Nice Hotel