Hampton Inn & Suites Kansas City Downtown Crossroads

It

Good location in Crossroads of Kansas City and few minutes from T-Mobile Center and Power and Light

Location The receptionist when we checked in was polite and helpful Had to ask for coffee cups for breakfast, felt like the blame game,”well they’re right under here where they always are”

The room and bathroom were large and the room and lobby were inviting. The elevators didn’t work properly.

Loved the location and cleanliness of it all! It was very convenient and comfortable overall! Also, fantastic breakfast! The night staff was absolutely horrible. It was our wedding night and we did not see the buzzer by the door to get in so we knocked. The lady up front was immediately and consistently rude to us to the point we considered canceling our reservation. It was a horrible experience with absolutely no reason to be that unprofessional.

I like that the property was clean. It was easy to get to the parking lot into the building it has a bus route right in front of it and it also has a Starbucks connected to the lobby area. There was not much that I did not like about the property. We did have trouble checking in. I went around to both of the doors and neither of them would open so we had to call the property and I was put on hold for a very long time when we finally made our way in. It took a long time to check in.

Breakfast was great, well stocked and a good variety of options. The eating area was large and clean.

Not as clean as I would expect with visible stains on shower curtain, bed sheets.

Very good

I had a really enjoyable stay here. The staff were all so lovely, friendly, and genuinely helpful from the moment I arrived. They made me feel very welcome and were always happy to assist with anything I needed. The room was clean and comfortable, and overall I had a great experience. I wouldn’t hesitate to stay here again and would happily recommend it to others.

Nice breakfast. Nice balcony. Room was very clean. Staff helpful. Streetcar right outside the front door. Would stay again.

Comfortable clean room, good services w many amenities, good breakfast variety and is located very conveniently in front of the electric streetcar.

Location and very helpful staff

Convenient to our race venue! Nothing, it was great.

“ nothing you can do about it” however it could be disclosed in good conscience when patron is given room facing Main St. Street noise was almost like it was in the room, so loud and seemingly no noise insulation on building at all. There are common building materials that would have gone a long way to alleviate the noise. Impossible to get any rest and or sleep. Would have happily paid fee to not stay here and stay at quiet place if I would have been informed of the excessive noise ahead of time.

Room was a little dirty and the curtains were broken so we could not block the light out from the street at night. But the convenience of the property to the T Mobile Event Center was great.

Good location for the streetcar and the districts

It was close to the heart of downtown and clean! The parking situation. It’s a parking lot across the street from the hotel, not close enough for me but it might be ok for someone else!

We really enjoyed the helpfulness of the front desk staff, housekeeping, and the breakfast manager.. The food was great 👍 and delicious. We will be returning for another stay. We will also recommend this hotel ro any and all we know going to Downtown KC for a visit

The corridors and room smell like marijuana and when you tell the staff they laugh, terrible...