Arima Onsen Motoyu Ryuusenkaku

Amazing!!!

maybe a WhatsApp option for contacting the desk??

Everything! It's beautiful, the staffs were amazing and welcoming. The amenities were great for families with kids and the food was also great! None

The Onsen, the food, the staff, the view from our room Nothing

This onsen is truly amazing and beautiful, especially the family room with private onsen and mountain view. Excellent service. Kind staff. Great kaiseki meals. Highly recommended with kids. I only stayed 1 night, and wish I could have stay another night. Not a touristy, mainly locals-very authentic. Very relaxing. -There is a bus from kansai airport to arima onsen (you need to ask airport customer service desk to help reserve), and from arima onsen, you can take a shuttle to hotel. Does not allow early check in.

The staff was exceptional and although the onsen was older , it was kept in great condition. Cleaner than some newer hotels we’ve stayed at. Loved that the onsen was open all night long Wish the property were closer to town but loved it’s remove location and view of the mountains

Good

Exceptional

the room was super hot and the comforter very thick

Not enough chairs.

We stayed at Motoyu Ryuusenkaku as a couple with our 9-month old baby and were made to feel so welcome and comfortable. We stayed 3 nights, and that felt like the perfect amount. The staff were a joy, the facilities were excellent for a family. We loved the onsens and my partner and I took turns having a relaxing soak after the baby was asleep. The breakfast was excellent. Our baby breakfast was great, even though he played with and dropped most of it on his lap and the floor. The giftshop in the lobby is also excellent and has the best items from all the shops in town. This hotel was a highlight of our trip!

The location was very family friendly with play rooms for little children. The rooms with a bathroom were comfortable and well maintained. The employees were very kind and patient with children. For the price we expected more or better. The food was ok, the space was ok, the size of the mineral bath was ok. For the price, we were hoping for something better than OK, but it was good enough.

Superb

The service is excellent. From the time we reached the ryokan till we left, we received great service from everyone. There is a bus transfer that can send you to the centre but I recommend ordering dinner from the ryokan to save the hassle because a lot of the restaurants were full even on a Sunday night. The ryokan is also child friendly. Yummy breakfast and dinner. Nil

Staff & Services: Very attentive and friendly staffs. Able to speak English and Mandarin. We were greeted soon as we arrive in front of the resort. Explained all the facilities they have while guided us to our room. Ensure we are comfortable throughout our stay. A truly Japanese hospitality. Best we have so far. Breakfast & Dinner: Both excellent ? please try the Kaiseki full course dinner. Room & facilities : Very well maintained facilities. Room is very clean and the view is excellent ( we're staying at 4th floor). I can just sit all day enjoying the view while drinking tea :) Tatami Bed is very comfortable (they set up the bed right after the dinner). So comfy that you wouldn't want to leave the bed once you tucked inside the blanket. Thank you for the great hospitality ?. it's a memorable stay and would definitely stay again if we visit Arima onsen. N/A

The staff was excellent. Great breakfast, as well as calm and charming atmosphere throughout the ryokan.

exceptional. loved the private onsen, the staff, the room, the diner in the room. Loved everything. our stay was too short.

We stayed in the "Japanese Style Family Suite 78sqm with Open-Air Bath + half board" - me, my husband, my 2-year-old son and my dad. We loved everything about the hotel and was definitely my most favorite of the whole trip! Room: We love the room! And the outdoor private bath on the balcony was just amazing, with stunning view!! Absolutely recommend this room with the square onsen on the balcony. Staffs: Very very friendly, kind and caring. I'm currently pregnant, the staffs saw it without me mentioning and brought me the donut pillow to sit on + obi for pregnant woman to wear comfortably. They were also always smiling and greeting us with joy. It was very pleasant. Dinner: The kobe beef dinner sets in our room were delicous! Both the shabu set and steak set. The only downside was the smell that lingered in the bedroom afterwards ^^". Breakfast: Each of us received bento at the dining room with various small plates. It was nice. Personally I'd prefer buffet style where I can select what I wanted to eat. But this was ok too and we knew it since booking. Location: We rented a car with driver so we had no problem getting to the hotel and going to the city. But if we were to travel by ourselves, it might be a bit troublesome as the hotel is somewhat uphill and out of the city center a bit.

The hotel is very nice and unique. I love the room and the atmosphere inside the hotel, as well as the excellent service from everyone. I would like the hotel to increase the shuttle service in the evening, adding more times at 17:15, 17:30, and 18:00. and please consider adding a contact option through Line so that international travelers can reach out more easily

Very good