Comfort Suites Kodak Sevierville

We have stayed before and had a great experience but this time around we got in very late. When we got to our room there was a terrible leak and cracking walls/ceiling above one of our beds. I took pictures of everything to show the front desk in the morning because we were too tired from our travels to switch rooms and mess with all of that. There was also splattered paint on the couch and crumbs all over the floor. When I told the staff in the morning he just wrote it on a piece of paper and said he would tell his manager, I never heard anything more about it but I was definitely not happy with the quality of our room.

Clean and the breakfast was good. Just wish they had turkey products because everyone doesn't eat pork sausages

We spent the weekend in Sevierville for our anniversary. We had a great stay and have nothing but good things to say about the hotel. The staff was very friendly and helpful and our room was very clean and the breakfast was good. We'd be happy to stay there again.

it had a very good rating, but I'm not sure I would give it that, more like a good. Bathroom wall paper peeling, AC or fan, not sure which did not work properly, which made for a bit of warm sleeping. It was just ok

There were a lot of little things wrong with this hotel room and stay. The tub would not drain well. The outlets at the desk didn't all work so my computer and other equipment that I was counting on being charged didn't charge overnight. We made a cup of coffee in the in-room coffee pot and it came out as room temperature brown water. Also, the entrance to the hotel has a lip that prevents the metal luggage carts from easily going in and out to vehicles wanting to unload and is a tripping hazard. I noticed that the shower curtain rod had been pulled down and put back up but it wasn't done in a tasteful manner. You could still tell easily about the damage.

The smell of the rooms were awful smelling like mold and backed up toilets

Room was pretty decent with comfortable beds and clean bathrooms. Second bed was located a little too close to the air conditioner.

Bath tub was super dirty had to buy cleaning supplies to clean my self, sheets were stinky. We found cockroaches in the room.

it was nice and clean

X

We were informed at check in that we had to pay a pet fee. When we got to our room, it was really gross and poorly kept. Stain on the couch, support beam missing from bottom bed frame, rusty/mildewy tub, old unwrapped and used soap in the shower.

The lobby and breakfast was nice. The room was not clean at all, behind the bed was candy and lipstick form previous guests.

Stay was as expected.

Quiet and everything was good but the bed

As always service was great, amenities were awesome. Room was comfortable and the only minor issue was the air conditioning in the room this time seem to be having issues as it didn't cool the room all the way. It was a hot day so that made it worse. I totally recommend this hotel

Convenient location. I wound up staying 2 nights and took a ride into Great Smoky Mountain National Park, about 45 minutes away. Bed was a bit too soft. Shower drain is incredibly slow. I found myself standing in shower water as the drain took over 4 minutes to empty the tub.

It was a good location for our trip. The staff is friendly. They have a good place for the pets to walk on the grass. It's reasonably clean overall. It's not carpeted but has laminate which if great when there are pets staying there as well as less allergens and much cleaner than carpet could possibly be. I would stay there again. Breakfast was good with many choices including eggs and sausage and waffles etc. We ate at local Chop House steak restaurant that was very nice. Not really any complaints.

Very nice. Good breakfast. Nice staff.

Breakfast was okay, room was clean, air conditioning was adequate, blackout drape for window is inadequate to block the lights coming in from all the building lights. You must use the hanger and clips method to block out lights.

The room was clean, comfortable, and well kept, and the bed was very comfortable for a good night’s rest. We didn’t get a chance to use the amenities or try breakfast, but I have to say, the breakfast area smelled amazing the next morning while checking out!