EQ Kuala Lumpur
About EQ Kuala Lumpur
At EQ Kuala Lumpur, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the hotel to ensure you stay connected during your visit.Arrange your trips to and from the airport using the hotel's convenient transportation services booking.Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service, luggage storage and safety deposit boxes. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at EQ Kuala Lumpur.Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room.Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms at EQ Kuala Lumpur come furnished with air conditioning to cater to your needs and comfort. A delightful breakfast is the perfect way to begin your day, and at EQ Kuala Lumpur, you can always indulge in a scrumptious meal on-site. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. At EQ Kuala Lumpur, guests with diverse dietary needs are accommodated by offering options like halal among the different types of cuisine. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.At EQ Kuala Lumpur, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by paying a visit to massage, spa and sauna for ultimate relaxation.At EQ Kuala Lumpur, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Amazing staff, room was beautiful, all comfort amenities covered and excellent location
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Every thing amazing and the location was perfect ,the staff were friendly as well, will visit the hotel again
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It was truly a wonderful experience from start to finish. Everyone we encountered—from the doormen, valet and entrance team who welcomed us upon arrival, to the reception staff, restaurant team, housekeeping staff, and everyone who greeted and assisted us throughout the property—was incredibly friendly, attentive, and helpful. Every detail was thoughtfully taken care of, and whenever we needed assistance, help was always available immediately. We genuinely felt welcomed and well looked after throughout our stay. Thank you very much for everything. We are leaving with wonderful memories and feeling truly happy and satisfied with our experience. A special thank you to Dinesh and Aslina for their exceptional hospitality, kindness, and support. Not enough Tv channel. Could nt see any fifa world cup matches..
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new and very clean NA
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We enjoy our breakfast, service, ambiance and variety of items. We did not find any shortcoming in services.
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The hotel lobby is abit too small.
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Facilities - Gym, sauna and pool Breakfast Buffett - not quite 5 star quality and variety is average for the price we pay - inconsistent staff service, wasn’t seated in first day. Puzzle on how to order coffee and tea. Have to ask staff. Staff very chatty among themselves
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Staff are phenomenal and food quality was excellent.
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The range of restaurants, quality of breakfast Pool need more chlorine as I was itching after use
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The room was comfortable, clean and new. The breakfast selection was wide and varied, very nice. There were welcome drinks, and gifts during Raya. The staff have been very friendly and courteous.
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Facilities are nice. Breakfast was extensive. Staff are nice and we checked in early. 51 bar not as valuable as compared to what other hotels in the center has to offer.
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Breakfast queue is to fix. Clearly the space is not appropriate for number of rooms
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I liked all the services the hotel provides and appreciated their understanding of customer needs. The walls are thin, so voices from the next room can be heard.
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Nice modern hotel at the perfect location.
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Very nice setup Heavy traffic, inconvenience entrance
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This hotel is a modern gem. It is well appointed, with a simple yet spacious design. We loved the quality of everything here. The gym (one of the best of any places I've traveled) and infinity pool area are amazing! Be sure to check out the Salt Sauna, Steam Room and Monsoon Shower experience in the locker room! 10/10! The staff at the hotel were incredible, especially the bell hop (NAIM) and door guys who ensured our stay was top-notch. They constantly checked in asking us if we needing any help. We also loved the location of this hotel. Easy to walk everywhere! My only flaw here was watching one of the waiters at breakfast move clean glassware in the juice station from a tray to another but did so by grabbing the glassware from the top with his hands inside the glasses. This is not sanitary! Please address this with your staff. Staff should be moving all clean dishes from the bottom and nowhere near where a guest will be drinking from.
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I booked a room with three beds and even mentioned in a separate note that we needed a triple room. However, when we checked in, we were given a double room. The staff brought an extra bed and placed it in the corner, which took up most of the walking space and made it impossible for us to use the sofa in the room. When we asked to change the room and be given the proper triple room we had booked, or to be moved to a larger room, we were told that no rooms were available. We also asked for an explanation as to why they did not inform us about this issue at check-in, but we did not receive a clear answer. Another issue was that the staff member who assisted us during check-in was clearly very sick. He was constantly coughing and sneezing and was not wearing a mask, which made us feel uncomfortable.
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Everything was amazing Nothing !
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Everything Staff could use more training. Rang bell even if do not disturb was on. Also the hot water wasn’t working and wasn’t resolved.
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The view was good Busy elevators also crowded. Smelly walk ways and you can hear the street noise easily.
