THE FACE Style Hotel
About THE FACE Style Hotel
THE FACE Style Hotel offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel.Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date.Taxi offerings at the hotel enhance the ease of discovering Kuala Lumpur. Visitors can take advantage of the accessible parking options directly at the hotel.Reception services such as concierge service, luggage storage and safety deposit boxes are available to accommodate your requirements. Traveling with minimal baggage is achievable at THE FACE Style Hotel, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh.Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay.The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones.Each accommodation at THE FACE Style Hotel is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction. At THE FACE Style Hotel, the uniquely tailored rooms provide a configuration choice resembling a separate living room. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and cable TV available for their convenience.Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water, a coffee or tea maker and mini bar at your disposal. THE FACE Style Hotel offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast.Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. THE FACE Style Hotel provides a superb assortment of leisure amenities for guests to enjoy.Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- Pool
- Family friendly
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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The location and the view was amaizing Room service was not professional
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Location Staff is very bad , not worth comparing with money
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Location and Rooms were really luxurious Too crowded in the reception as the lobby for two hotels were shared
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The swimming pool. The hotel did not pay back the deposit amount I have paid during check in. Staff said it will be paid within 3 weeks but actually it is not.
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Security attitude is bad ，that Bangla pretending like a hotel manager or what， because seeing me driving a normal car instead of a luxury car ？
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This issue occurred during multiple stays, and it was particularly noticeable when the reservation was made through platforms such as Booking or other agents rather than directly with the hotel. From a guest’s perspective, the level of service and staff attitude should be consistent regardless of the booking method.
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Location in a very crowded area , taking taxi or going back took some time.
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It’s new and clean
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Everything was perfect. The pool is with amazing view. Breakfast is very good. Located in a walking distance to KL Tower and Petronas Twin towers. Nothing
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They don’t refill the tissue from day one and their was missing towel
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Bit confused during the check in, no proper sign esp during peak n crowded time at the counter. Not sure which counter to go to (esp for 1st time guests). No air-conditioning inside the lift, corridor area while wtg for the lift. During peak time (checkout time) n holiday time, the lift takes so long. Luckily one of ur staff stays alert n knows we are already waiting for the lift quite sometimes... And show us an alternative lift to use.
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spacious room, with own kitchen, nice bathroom room very modern, looks really nice nice view from our room fantastic pool with great views very good breakfast everything seems new and looks great the door in the facade to the air conditioning is lacking silence-proofing the staff at the pool and outside could whistle less our two wishes were forgotten, one was immediately taken care of after reminding the staff at the breakfast should know better, when to take care of dishes at the table (it is 5*)
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The spacious bedrooms and the bed. Really comfy Too crowded; it takes too long to arrive the elevators. The pool view is amazing but again too crowded and the water kind of dirty.
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Accommodation and apartment itself. Breakfast, elevator access dam slow.
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The only downsides were that the infinity pool was crowded, and there was only one adapter in the room, making it hard to charge our phones and use the laptop at the same time.
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The front office person. But they did their best.
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Amazing view, specially from swimming pool at level 51 Too crowdy
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A lot of whistling from the valley, too noisy and not needed. The receptionist forgot to give me back my passport when I checked out and she didn’t even contact me on my mobile or email me about it, I found out that I forgot it after I reached the airport in two hours, it caused me a hassle,they must be more professional about being proactive. If she only acted correctly she would saved me. Swimming pool is not used as a swimming pool, it is more as a photo session studio,a lot of young people taking pics,no privacy.
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We have stayed at the Face Style 4 different times now and we have loved our stay every single time. It's in a prime location with so many things to do that are within walking distance. And driving/taxi distance as well. The hotel staff are some of the best, nicest, and most professional staff we have had the pleasure of interacting with at any hotel. For this stay specifically Wanyin who was one of the front desk hotel staff that I interacted with the most was amazing. She was so friendly, kind, helpful, and professional. The hotel itself is incredibly clean, up to date, and beautiful. Any room you get will have a nice view of the city. The rooms are a reasonable price, very spacious and come with nice amenities. The cleaning staff are very quick and efficient and they are consistent with keeping the property and grounds clean very well. We always stay for a week and cleaning crew kept our room clean consistently each day. The infinity pool up top is awesome as well. And the view from the top of the building is gorgeous. We haven't tried the Michelin star restaurant at the Face Style yet, but we will next time we are here. All in all every time we stay here we love and enjoy our experience every single time. The only thing we have consistently not enjoyed at the Face Style is the breakfast. There is a breakfast buffet in the lobby. And it's a solid 3/5. Pretty mid. Nothing amazing or special to write home about. We tend to skip adding breakfast to our stay every time cause it's honestly not worth it. You can find a wide variety of breakfast restaurants and spots all around the city that are pretty close to Face Style, so adding breakfast for your stay until the menu is improved/tastes better isn't exactly worth it. The breakfast buffet is very well kept and clean. The food is stored and presented at the appropriate temperature. But the food is just very bland.
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Exceptional
