Swing & Pillows - Sungei Wang Bukit Bintang

The staff upgraded me because my bathroom was full of water. Not soundproof at all, people screaming in the corridor at night. Rooms very tiny. Not like on the pictures. TV remote didn t work. Bad feeling being there overall.

Location The room was too small and the toilet was too tiny. I showered almost standing on top of the toilet (imagine that). It was impossible to move comfortably. To add to that, the room was not 100% clean, dusty and I can see hair strands of the previous guests. I requested for a room change or upgrade but it wasn’t possible. To sum it up, the room was overpriced! It was too late for me to get another accommodation as I cannot get a refund.

Good value, clean, and helpful staff Rooms are small and bed was hard

The receptionist, MDINUL, was great..

Really good location (close to tram and train stations, as well as good food courts) The staff was friendly. The cleaning staff did a good job. The room was incredibly small. There was not enough space for two peoples luggage. The room had no windows or ventilation besides the bathroom fan, which only worked when the light was on, so the room was constantly damp. The bathroom layout was poor. The shower was positioned over the toilet and the floor drain was blocked. The sink drained directly onto the floor, so the floor was always wet. The paint on all the walls was peeling, there was exposed rotten wood around the door frames, the flooring was broken in many places. The sheets and towels were stained. The walls were very thin, and there was a lot of noise (shouting, doors closing, machine noises) throughout the night from the hallway and other rooms. While the hotel was in a good location to reach other places, the area directly outside the hotel was not the nicest. There were many massage places harassing you as you walked past, and multiple sex workers propositioning nearby. One time we saw a sex worker leaving the hotel lift on our way back from dinner.

The staff was friendly and helpful, especially Sofia. The room was cramped but clean and adequate. I didn’t like the area but it is very popular and my poor selection is not the hotel’s fault. On the plus side, there is an excellent and reasonable Indian restaurant about a block away on the same street. Area has some good things but it includes being propositioned by girlie boy prostitutes and the usual scams by fake masseuses. However, there also appeared to be some reputable massage places as well.

- Location is convenient - Sofia, the staff member, was friendly and helpful - Room was extremely small - Filthy and smelly conditions - Insects on the bed - Sheets appeared unchanged for weeks - Noise from gizer and neighboring rooms was unbearable - Overall, a terrible hotel experience

The room was next to reception. I could hear every phone call and every door bell and every person walking back and forth. Did not get much sleep

The location I was given a room, and the room had the floor dirty, dirty sucks were showing under the bed. I found a empty water bottle and one chicken bone under the bed. The room had no tv (this was promoted in the site). I complained and I was given a second room, that at least was clean and had tv.

Nothing, except the location was central. We were given a very tiny, dirty room with bad smell, no mirror, no table, no chair, no closet. The bathroom was ugly, unhygienic, and almost unusable. We requested a quiet top floor room but got level 2 with loud noise above, couldn’t sleep the whole night. The photos online were highly edited and misleading, not matching the real condition. The staff (Bangladeshi guy at reception) ignored our request and gave us a completely different, worse room.

I appreciate all the staff members, But I especially appreciate the good manners and kindness of @Sofia. She faces every customer with a smiley face. I fully enjoy my stay here like home.

Property staff was very friendly. Sophia and handsome man Ms Suren were very friendly and were helpful to all our concerns and issues. Would definitely recommend this location.

Room and bathroom very small

just value for money✅

I don't like the room vibe for this stay as it was a last minute booking. Too noisy from the outside as it was at the 1st floor

Along with that the staff, especially the lady in the reception (day) was really cheerful and welcoming The room size were extremely small. Just enough to keep your luggage and shoes and thats it.

I like my stay

Sofia is very nice and friendly too Cramp bathroom

It was really amazing .the location is great

Strategic place to stat