Courtyard by Marriott Denver Southwest/Lakewood

staff was amazing. the room was nice and clean.

Superb

Will be back

Exceptional

Rad spot! Convenient for Red Rocks! Great stay!

Easily accessible, we traveled to Wheat Ridge everyday for family while we were there. Staff were very friendly and accommodating. We arrived very late and when we checked in our TV didn’t work in our assigned room, they gave us a new room right away, no problems. The beds were not that comfortable, pillows were great and I’m a pillow snob, but the beds were a little hard. The pool area needs some attention, it was great it was open till 11pm and the hot tub was a great added amenity but it was extremely slippery around the pool, there were a lot of children there that weekend and many just left dirty towels around instead of putting them in the buckets. Parents should have been making sure that these were taken care of but they hadn’t and staff had not cleaned up at all in the pool room. The mini fridge in the room was basically a light with a fan, did not keep things cool at all. We used the ice bucket to keep a few drinks chilled and even putting that in the mini fridge did not help keep the fridge cold. Wish the lobby had at least free coffee on hand, the coffee at the Bristro was sub par and expensive.

Good

Piper was absolutely amazing and so incredibly helpful. She was a bright and welcoming face during a time of stress (for myself as the traveler). Piper made it very easy and I can't thank her enough for being so kind. Room was clean and tidy when I arrived.

Exceptional

Check in was supposed to be 3pm. We requested early no reply was made before arrival. Upon arrival, we had to wait until after 4 pm to get an available room. The app asks about housekeeping--we responded yes. No housekeeping. When asked at the front, we were told it was every other day. There were no extra paper products in the room to accommodate the every other day. In addition, there were multiple places in the parking lot where there was leftover trash including broken glass. This was left over multiple days.

Great location. Close to Red Rocks and mamy eateries. Clean and comfortable. Nice pool and hot tub. Check in was supposed to be 3pm. We requested early no reply was made before arrival. Upon arrival, we had to wait until after 4 pm to get an available room. The app asks about housekeeping--we responded yes. No housekeeping. When asked at the front, we were told it was every other day. There were no extra paper products in the room to accommodate the every other day. In addition, there were multiple places in the parking lot where there was leftover trash including broken glass. This was left over multiple days.

Well I didn't get to stay cause they wanted more money after I pre payed in full for the rooms wouldn't except cash for a 50 dollar despite which I was told it goes back on my card it had to be on a card I didn't have an extra 50 so that's false advertising if there is extra hidden fees I will never do this one again and I'm out of 243.oo dollars so not happy with booking dot com either

Every time I stay there , it has been GREAT! Staff is professional , always saying hi and is there any thing I can help you with! I work at a hotel in Aspen Colo& there r some front desk employees where I work that could a little bit , like ur employees ! Thanks and I’m coming back in July !!

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Pleasant

Breakfast was a big plus!

Clean room, staff was nice and the breakfast was delicious. Great place to stay!

Exceptional

Rooms are old and run down. Tile, carpet, walls, fixtures, lights, everything is just falling apart. I used to love and trust Courtyard properties, but this experience changes things for me.

The Hotel was in a good location and was Clean, the staff were helpful, and our favorite amenity was the Hot Tub!