Heritage Hotel Lancaster

The breakfast buffet was good and fairly priced.

The rooms were a bit outdated but very clean. The pool was refreshing and enjoyable. The staff at the front desk were very knowledgeable and friendly.

Good

Went through 3 rooms before we found one that didn’t smell like pot or the air conditioner didn’t work then she gave us a room with two queen beds instead of the king we asked for we had to call about the TV cause it didn’t work.

Walking to our room, I noticed big stains on the hallway carpets. Our room was clean but our toilet wasn't flushing properly, but we were promptly given another room. The hotel is great for one or two nights, the pool is inviting, and there is a restaurant attached. There is a friendlys, a Dunkin and a supermarket within walking distance.

The pool was very very clean. The rooms are very dated and the rugs were dirty. The location is good.

Nice staff. Great pool area. Rooms were musty smelling. No Kleenex, coffee machine didn’t work, no extras like shampoo, etc.

Front desk worker was lovely! Great having the restaurant on site and the $10 credit was much appreciated!

Somewhat older hotel a few minutes from Lancaster. The attached restaurant/bar is newer and is very popular. Outdoor swimming pool is good for kids.

Loved the hotel location, restaurant on site, and the staff was extremely helpful!

Clean room and nice front desk staff

Breakfast is not included, but there are options nearby. There is a restaurant attached to the hotel, which has good food and friendly employees. This is NOT an updated property; it will never be confused with a big-city hotel, and the rooms are smaller than we were accustomed to. But for the price, it is a nice place to stay.

Pleasant stay

Perfect for what we needed it for

Good

A Very old property which needs to be refurbished. The Bathroom caulking is black and falling out, some was already missing in our room. We stayed 3 nights. We asked for maid service to our room each morning and never received it. We had to walk to the office to get fresh towels. The complete experience was Poor at best.

Close to Dutch Apple.

Exceptional

Nice place, they do a lot of bus passengers. Had to wait more than normal because the buses were blocking everything.

Nice clean hotel with a quality restaurant attached to it. Staff is very nice and the location was idea (off a major highway but far enough away to feel rural)