Tru By Hilton Lewisville Vista Ridge Mall

Usually its very clean but the room we were put int had stains on almost everything. The headboard, the bag that hold the hairdryer, sheets and the iron bench. It was hard to see if it was recent stains or just old but it was still a bit unsettling to see

This is a great place for a night's stay. Breakfast was included, and the check-in and check-out were great. Smelled clean, felt safe, no issues.

So mean people at the desk but the rest was just fine.

Blood on sheets and comforter upon arrival. Instead of housekeeping changing them for a fresh set, they just brought a comforter and left it on the bed for me to do.

Great stay. Love the pool tables

I enjoyed my stay here. It was very clean. I slept like I was at my own home. The kitchen lady was very helpful this morning.

All of the staff were friendly and helpful, but the hotel itself was just okay. The pool was far too cold to really enjoy, the only water fountain wasn’t working, and the fitness center was pretty small. It wasn’t a bad stay by any means, but for frequent travel, I’ll probably explore some other options before making this my regular hotel.

The ac makes a lot of noise and also the restaurant next door hosts concerts so if you plan to sleep around 9pm it will not happen.

Clean room and property. Friendly staff. Free breakfast.

Convenient location and great price for what I traveled for.

Exceptional

The hotel was ok but the room wasn’t available at check in time

Clean room, friendly staff, and superb breakfast

Good

Very clean and quiet

The modern layout in the lobby, breakfast options, and staff friendliness.

Spacious room, nice shower, good breakfast.

If I could give this hotel zero stars I would. They basically canceled our reservation, before we even got to the hotel and when we walked in to check-in, they basically told us sorry about your luck and we were from out of town and had nowhere else to go. I’m almost wondering if the front desk clerk wasn’t giving rooms away to his friends.

Location Trash wasn’t pick up enough! Cans were always overflowing. Food was ok not great

Location