Hyatt Place Lexington

The first thing I noticed was the ample parking. Next, I was greeted by staff and noticed how clean the facility was. My room was in great condition and spacious. The beds were very comfortable. My only complaint was the shower/tub. I had my two little girls with me, they still take baths. When I went to run their baths, the spout was loose and the shower was leaking as I attempted to run their bath. Other than that I enjoyed the facility, staff, and pool area as well

We only stayed one night as we were apartment hunting for UK. But we were welcomed kindly and quickly. Our room was nice and clean. I think someone had stolen the TV gizmo so we couldn’t stream our apps and had to watch their cable. But we didn’t need it really anyways. It was very quiet and it is nice they enforce quiet hours so people can sleep and enjoy their stay. Probably my favorite pet. Breakfast was okay…no pancakes just waffles that you put in the toaster. So I feel like breakfast could be better for the price. It’s a safe location with lots of lighting in the parking area and yet close enough to pretty much anything you’d want. All in all a great stay with friendly staff, clean hotel, quiet, and I would definitely stay here again when I visit Lexington.

The staff we interacted with waste mostly friendly and helpful. However, the hotel is clearly understaffed. The woman who checked us in was overwhelmed and we saw her there at all times of the day for our entire stay. Pool never had towels and when we asked for some we were walked to the housekeeping laundry room where they had to search for a while to scrounge up 3 towels. The breakfast was subpar and they kept running out of plates and bowls. But our room was clean and met our needs.

Room was clean and very spacious. Ms. Bernadette was awesome and very accommodating. I highly recommend this hotel.

Overall a great experience. Would stay there again.

Very nice.

First time staying in Hyatt Place and we were impressed by the clean room, friendly staff, & let’s just that professionalism was displayed from every aspect. Will book future stays in Hyatt Place

Ok

Very good

We got the king room with the sofa bed and it was so spacious and at a amazing rate per night. Plus the night staff was wonderful I never caught his name but he was a total sweetheart and helped me even book a extra night as the app was being difficult The location is really good ita five minutes away form several great restaurants, a escape room and even a target is rlly close by I definitely recommend it here

Very good

It was peaceful and quiet and everything that I expected from Hyatt Place. The staff could have been kinder and less "straight forward." The lady who checked me in, who I also ran into later in the hallway, was not the most personable employee. But maybe she was just having a bad day. It happens to all of us.

Exceptional

Good

The room was spacious the bed very comfortable it was extremely clean and very quiet. The front desk staff were friendly kind helpful always asked if I needed anything. The breakfast menu was really good the food tasty. A different type coffee maker in the rooms. And a small microwave for those of us who eat in.

Eveyrthing Nothing

One of the biggest perks was the free on-site parking, which made everything much easier. The hotel also offers a continental breakfast. I didn’t personally try it, but my husband did and said it was very good. The location was convenient as well. it’s about a 15 to 20-minute drive to the Red Mile, depending on traffic but right near everything else Lexington so it was super easy to get around. Overall, we were very impressed and would absolutely stay here again the next time we’re in town.

Very clean N/a

Very friendly staff. Very comfortable. Very good breakfast

They added $400 in extra charges, said they would contact me about removing them and have done nothing about it. No help, no accountability. It was all pretty bad. Rude at front desk, on the help line and everywhere else.