Hotel Metropole

The Rossio location is excellent with easy access to transportation, restaurants, and shops. The breakfast had extensive options and a nice staff. The biggest asset to your hotel was the front desk clerk (I am probably misspelling his name, Joua). He was extremely informative and helpful to everyone that came to the hotel. There is nothing to complain about!

The location was absolutely perfect. The hotel had a large breakfast daily, the hotel staff was helpful and kind, the room was clean and comfortable. We would absolutely stay here again.

- Concierge was friendly and informative - location was in the heart of city area - AC working - old plumbing/water was rusty - carpet flooring was dirty - room didn’t feel like it was cleaned thoroughly

Breakfast is excellent. It's fresh and made to order from a menu with excellent variety. The location is on the river walk. Everything was in a convenient walking distance. The hotel interior is beautiful and appears to be recently modernized. Getting luggage to/from the car and hotel entrance is a little difficult since the hotel is located in an older part of the city, but the staff did assist.

This was our first trip to Lisbon so we wanted a good hotel that was well placed, Hotel Metropole fits that description perfectly. We had a room on the 5th floor overlooking Rossio square with the castle on the hill behind. The Room was spotlessly clean (and cleaned every day) and spacious and set at a good temperature. Lots of storage for clothes. Walking to the waterfront was easy, all flat and no hills to negotiate. A short walk from the hotel gets you to shops, bakeries, restaurants and bars - perfect. Nothing was too much trouble for the reception team - We asked for a kettle and got one immediately, we asked for the safety deposit key - no problem. The breakfast had ample choice and was good value. We loved our stay here - we left with nothing but good thoughts of Hotel Metropole and the people of Lisboa there is nothing to complain about here, we would stay here again on our next visit - the lift is small but i was eating so many pastel de natas that i chose to take the stairs every day instead

We had a wonderful stay. The staff was exceptionally friendly and welcoming, always ready to help with a smile. Our room was spotless, comfortable, and well-appointed, and the beautiful view made our experience even more memorable. Highly recommended! Location was on a very busy street with a lot of traffic and pedestrian noise. This wasn’t made clear when originally booking.

Location can't be beat, easy walking distance to major sites, shops and restaurants. The room was spacious and the windows facing the square didn't let in much noise. Overall dingy in appearance, furniture is quite old in appearance, the carpets throughout look quite old/stained, the elevator is slow, the breakfast was extremely average.

The location was perfect for exploring Lisbon. The breakfast was very nice- good buffet. When I booked I asked for a balcony- and was told maybe on arrival. At check in, the staff said no balcony was available- no wait- yes- the very best balcony room WAS available. Turns out- our room had one of the worst balconies- the staff was just bull**** us.

Great place with wonderful breakfast. Location excellent

One thing did not like was that the front desk was on the first floor, so anyoncould get in the elevator on the bottom floor and access the room. Would suggest a key access at the front door, so only guest can access tge building .

Great breakfast spread. Room was upgraded to 5th floor with view of plaza and the castle. Location proved to be central to all our wanderings, very convenient walking distance for several districts. Room was very warm at night due to central a/c not being turned on yet.

A/C didn't work in our room

Had stayed rhere 2 years ago and loved the breakfast offerings…. Even better this trip! Nothing

Excellent location and lovely breakfast room The hotel says they have air conditioning. When we were there, I couldn't sleep at night as the room was too hot. When I inquired at the front desk, they said the central air conditioning was not turned on yet. It got turned on the night before I left so I had 6 nights of being in a hot room and not sleeping.

Central location, easy connection by metro to airport. Good breakfast Nothing to do with the hotel, but the nearest restaurants are not worth of visiting. Over prices for what you get. Better to walk uphill.

The location is perfect for anyone visiting Lisbon! It is within walking distance to all the major historical sites, shopping, and restaurants. You really can’t pick a better location. The view of Rossio square from the room is a beautiful to see during the day and night. There is a metro station in Rossio square which makes it very convenient to use there public transportation system or you can always book an Uber.

The TV was a little dated/restricted and the shower head was not able to be affixed well. The street noise was slightly awakening, but you can't do much about that.

The best location in Lisbon. Staff was super nice and helpful. Super clean hotel. Everything was great.

Location No proper reception at ground floor.

The location was perfect. The breakfast was not very good.