Canvas Escape Resort

The hotel staff and service were very good, and everyone was friendly and helpful. Unfortunately, the cleanliness and pest control were a major issue. There were lizards inside the room, including on the ceiling. One of them even defecated on my head while I was sleeping, which was a very unpleasant experience. There were also larger lizards in the bathroom. I hope the hotel improves its pest control because the service itself was excellent.

The different type of villa rooms was a great thing. The staff was Amazingly nice and accommodating!! You must leave your western mindset and bring you tropical villa mindset! It was great!! I did not like not being able to see the signage of the facility at night. It’s too nice of a gem to not be found.

A true oasis … stunning rooms, wonderful staff. Beyond accommodating. A five star accommodation!! That I could not stay longer

My subjective recommendation is to improve little roads between the villas. It’s all made of stones and I felt unsafe and unstable, especially if it was a rain.

I love the place because of its tranquility and its nature vibe. The staff were so welcoming and friendly, that they always ask us about our stay. The breakfast was excellent too. Our stay was a quality and relaxing experience. just a little problem about the power outlets and electrical plugs

The room was very clean, and all the staff were amazing—especially Bu Yuli, thank you so much! The breakfast was pretty good. We were traveling with a baby, and their service was so thoughtful—helping clean the baby’s utensils and even warming up the food we brought, although I asked for it at 10 pm. ??? Nothing

Bed Cleanliness, Air Conditioners were not working properly which they rectified later, very bad smell in washrooms, water flow was very poor.. TV was very difficult to operate.. less breakfast options

Leaving it :) If you want to have nice holiday, DO NOT BOOK this hotel! We had to spend 8 days at this property, cause the hotel is not a proper word for it. The rooms are not like on the pictures, there are ants everywhere, lizards, and every other insect you can imagine you can find it in your room. We checked in late in the evening cause it was around 21-22:00, we got our keys and what was waiting for us in our room was an ant farm, we asked in the reception to change our room but apparently it was fully booked so they sprayed the ants with some repellent and left all these dead ants on the floor :) the room was not cleaned and not prepared for someone to stay in there. In the morning we got the breakfast to our room and we had some ants swimming in our lemon ginger tea, so we didn’t touch it. Later the villa manager came to us to check the room, and said that the ants are coming from another hotel so they don’t know if they can do anything about that, and that too bad if we don’t have a photo of ants in our breakfast with the smile on her face. Very rude lady with no respect to the guests. They changed our room after 2 days but we had to resign from breakfast cause apparently they gave us the ,,upgrade”, well not really. We still had lizards, ants and some animal that was leaving big poops everywhere but we didn’t caught it. We decided to complain to booking about all this cause the staff was not taking us seriously. We asked for cancellation the rest of the stay cause that was far from the holidays we imagined. Booking said that hotel denied our request and there’s nothing they can do. So to sum up, they don’t clean, hotel is a old dump which they’re fully aware of and even when u want to just leave and get at least some money back it’s not possible. The worst was manager of the villas just casually asking all the time if we’re finally happy with your stay.

The staff are always friendly and the property looks nice. ? It is very noisy, not peaceful at all and not the 'escape' I was after. There is NO soundproofing at all and had a terrible sleep the first night there, so much so that I booked another resort for the rest of my stay in Bali. You can hear: the traffic, neighbours in the villas next to you, the roosters that are never quiet. A staff member suggested I wear ear plugs. Why should I have to when I have come to Bali to relax and escape? I shouldn't have to, nor do I like wearing ear plugs.

Nice if you want a quiet stay. The food was much the same every night but did get a free shuttle to and back from a very nice restaurant

A charming place in the heart of Bali, designed with great taste and with the wonderful treatment of its entire work team. Absolutely recommended

Good

Beautiful place to stay and relax! Staff were amazing super friendly and helpful Nothing

Disappointing

Everything and the staffs are lovely look for Pandu he can help you with almost anything

It’s quite and the staffs were super nice!

Exceptional

The bed was very comfy, the entrance was awful, and its also not a 4 * hotel and i was wondering how it is called 4*. breakfast was not buffet and i had to pay for it and breakfast was awful too. I would recommend not to buy breakfast from them, rather buy something from supermarket.

Real Balinese experience, breakfast with limited option but excellent. Staff is very supportive, specially mr Pandu.. help us a lot. I will definitely visit again. Nothing

Nice little place. Fairly cheap. Staff are very welcoming You will have rooosters waking you up every morning at the break of dawn. Not close to anything.