Homestay Hotel
About Homestay Hotel
Located a 3-minute walk from the underground station of Hounslow Central, 4-star Homestay Hotel is a 12-minute drive from Heathrow Airport and a 6-minute drive from Twickenham Stadium. Private parking is available onsite. Each room at Homestay Hotel features a luxury en suite marble bathroom with shower and free toiletries, a flat-screen TV, and free Wi-Fi. Hairdryers and ironing facilities are available upon request. A hearty breakfast is served daily and it includes full English or continental breakfast with freshly baked croissants, a selection of cereals, fruit juices, cheeses, and cold meats. Guests can enjoy a selection of drink, fine whiskeys and champagne in the 2b Lounge Bar on the lower ground floor. Hounslow railway station is 13 minutes’ walk from the property and the center of London can be reached in 36 minutes by underground train.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- On-site dining
- Bar / lounge
- Breakfast available
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Family friendly
- Wheelchair accessible
- Smoke-free property
- In-room safe
Reviews
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Exceptional
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Good
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Bad
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Very good
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Good
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The staff was extremely polite and good. She was an Indian lady "Pradeep". She was so nice. As we arrived, she immediately provided drinking water, some biscuits, cookies, etc. A fan was also provided due to the London Heat Wave. The room was comfortable for a family of 4. The hotel bar-restaurent was closed due to lack of customers or other reasons but there were so many restaurents and bars nearby that this was not a matter. There was a market, mall and many shopping place nearby. The bus stand was only about 150m away so communication wise it was excellent. The train station was also very near so reaching Heathrow Airport or going to London City was not all a problem. Nothing as such. I liked the Hotel.
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Disappointing
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Bad
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Exceptional
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Nothing Room were very congested
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Very good
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Nothing This was one of the worst experiences I have ever had with a hotel. Before booking, I was told that I could choose a late check-in. However, there was no clear information stating that the hotel closes its doors at midnight and cannot accept guests after 12:00 AM. What makes this even more confusing is that it is still possible to make a reservation for the same night at 12:04 AM, despite the hotel claiming they cannot check guests in after midnight. This is misleading and creates false expectations for guests. When I returned to the hotel the following day to resolve the situation, I was told that I would have to pay an additional £120 if I wanted to stay. I found it completely unreasonable to be asked to pay extra because of a situation that resulted from the hotel’s own policies and lack of clear communication. The hotel also charged my card even though a member of staff had previously told me that I would not be charged because the issue was the hotel’s fault. When I contacted the hotel afterwards, the administrator was rude, unprofessional, and refused to take responsibility, instead blaming me for the entire situation. The lack of transparency, misleading booking process, and poor customer service made this an extremely disappointing experience. I would not recommend this hotel to anyone, and I hope the management reviews both its policies and the way guests are treated.
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The place was clean, organised. Friendly staff! Great location to pop to the shops, and the public transport was easy to use, we headed to Wembley and central London and both took less than 90 mins. Private parking out the front (for 1 car only but we got the space so very happy). Nothing it was great!
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Something in matters eaching to much Nth car park to far
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Very good
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Nothing good about this place no AC no fan places not clean the front desk lie and the website lie I did not like anything it was not enough below place was very hot not enough towel. It’s really expensive for no reason.
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Superb
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Exceptional
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Superb
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Bad
