The Bentley London
About The Bentley London
The 5-star Bentley Hotel is located in Kensington & Chelsea, close to exclusive shops on Kings Road and a mile from Harrods. It offers an on-site gym and an elegant cocktail lounge. Each beautifully furnished room has a marble-lined bathroom with a walk-in shower and a spa bath. Guests can also enjoy a flat-screen TV, a mini-bar, and facilities for making tea and coffee. Le Kalon Spa is home to an authentic Turkish bath. The award-winning Peridot Restaurant hosts afternoon teas and ‘grazing menus’, as well as breakfast, lunch and dinner, in a bright setting with view of the gardens. The Bentley Hotel is 15 minutes’ walk from The Royal Albert Hall, London's famous museums, and the designer stores of Knightsbridge. Gloucester Road Tube Station is 820 feet away.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Very good
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Hotel staff was very helpful and cooperative Beds tapestry needs to be updated
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From when we arrived, the doorman’s welcome to Mariana’s warmth, efficiency and kindness throughout our stay made this an exceptional experience.
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Very good
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Superb
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Nice property from outside and the lobby with nice location Staff are good and upgraded our original room to junior suite It’s not exact 5 starts standard The rooms need maintenance Too much mosquitos inside the room that couldn’t sleep well The Junior suite given had a problem in the main AC and they are using portable one very noisy
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Lovely hotel Spa bath took far too long to run and plug leaked so water drained, shame as I booked that room especially for the spa bath
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The room was spacious and the air conditioning was v good Nothing
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To start on a positive note, every member of staff we encountered was friendly, welcoming and genuinely helpful. They were a credit to the hotel, and I cannot fault the service we received from them. Unfortunately, the hotel itself is what let the experience down. We were able to check in before the advertised 3pm time, which was appreciated. I booked a stay at The Bentley Hotel in London for my husband's birthday, and I have to say I came away feeling really disappointed, especially considering the price. We paid around **£550** for one night in a Deluxe King room with breakfast included, and sadly it fell far below our expectations. To start on a positive note, every member of staff we encountered was friendly, welcoming and genuinely helpful. They were a credit to the hotel, and I cannot fault the service we received from them. Unfortunately, the hotel itself is what let the experience down. We were able to check in before the advertised 3pm time, which was appreciated. However, when we entered our room, the first thing we noticed was how dated everything was. The furniture looked very old, the carpets were stained and dirty, and the chairs looked so worn that I was hesitant to sit on them. The biggest disappointment was the bed. Neither of us slept properly because it was unbelievably hard – genuinely like sleeping on a plank of wood. I could also feel a large spring sticking out at the side of the mattress. For a hotel charging these prices, the bed should be one of the highlights, not one of the worst parts of the stay. The television also didn't work when we arrived. After looking behind the drawers, we found the plug hanging out and the aerial cable exposed. We had to ask reception to have it fixed because it couldn't even receive BBC One. Thankfully this was sorted while we were out, but it shouldn't have been an issue in the first place. Another disappointment was discovering that the hotel bar was closed for refurbishment. We had no prior warning of this before our stay, and as we had planned to enjoy a drink there during my husband's birthday trip, it was frustrating. That evening we ordered food from the World Cup menu, and once again we were disappointed. The nachos arrived without any salsa but with a huge blob of cream cheese on top, which seemed very odd.
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Had minor crisis while in London and staff were above and beyond in all respects and would not hesitate staying at the Bentley again
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The staff from the reception were absolutely wonderful. Very friendly and always helpful. Far too pricey and quite an old hotel that needs an upgrade. Not worth paying so much money at all. I'm guessing the price is based on the location as opposed to amenities available at the hotel. Overall quite a mediocre hotel.
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Old school charm but too much going on with the decor - go to the original settings asap! Also fix the gym ! It’s 2026 The gym - bathrooms fixtures - toilets horrible!
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Exceptional
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Clean, easy to find, spacious room The hot water only worked one morning, the other mornings it was cold showers
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Exceptional
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Good
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The room was spacious with good decor. The bed was very comfortable. There was no hot water in the morning and by the time this was raised and repaired we needed to check out and be on our way home. The hot tap in the bath had a persistent drip which combined with a pressure problem meant that it spent prolonged periods making a humming or squealing noise. The problem was clearly not new as the tap handle was corroded and the bath beneath where the drip landed was discoloured.
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Customer service, staff
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Exceptional
