Members-only rates
4.3 / 5 Excellent

citizenM London Bankside

citizenM London Bankside
citizenM London Bankside – London
citizenM London Bankside – London
Check in 2:00 PM
Check out 11:00 AM

About citizenM London Bankside

Located in the heart of London, citizenM London Bankside is a stylish contemporary hotel, which is just a 2-minute walk from the Tate Modern, near Borough Market and only 1969 feet from the Millennium Bridge. Free high speed WiFi is available throughout the property. Guests can enjoy the modern, trendy bedrooms which feature ambient lighting with the room iPad. All guests can control room lights, black-out blinds, curtains, temperature, as well as TV and radio channels. They can also stream from their own Netflix, Prime or Disney+ accounts (and many others), by connecting their phone, tablet or laptop to the TV via Chromecast (at no extra charge). The private bathroom features a rain shower. The citizenM design hotel itself features a 24-hour reception and contemporary shared living areas furnished with Vitra fittings. Guests may also take advantage of the free iMac’s available to them as well as the complimentary printing service. The 24-hour CanteenM offers a selection of sandwiches and warm dishes and the bar serves draft beer, champagne and cocktails. There is also a breakfast buffet available, which serves coffee, tea, pastries and cooked English breakfasts. London Bridge is 1640 feet away and Waterloo Rail and Underground station is less than a mile away. St Pauls Cathedral is located just a 10-minute walk away.

Amenities

  • 24-hour front desk
  • Meeting space
  • On-site dining
  • Bar / lounge
  • Café / coffee shop
  • Breakfast available
  • Business center
  • Express check-in / check-out
  • Luggage storage
  • Multilingual staff
  • In-room refrigerator
  • Wheelchair accessible
  • Smoke-free property
  • Air conditioning
  • Elevator
  • In-room safe

Reviews

4.3 / 5
Excellent 4007 reviews
  • Engine customer Aug 2026

    Exceptional

  • Engine customer Aug 2026

    Easy check in and friendly/helpful staff

  • Engine customer Aug 2026

    Stay here almost every London trip now. Location is ideal, close to Underground and transport links. There are plenty of options locally for food and drink without having to get on the tube. Rooms are typically CitizenM Quirky. Food is good, if you choose to dine in or need a bite - really nice, healthy options too. Free water font/tap in the bar is a nice touch and if you don't want to work in your room during a work trip, the ground floor has a cool hangout space with great wifi.

  • Engine customer Aug 2026

    Great location, clean, and easy to check in and out Nothing

  • Engine customer Aug 2026

    Location

  • Engine customer Aug 2026

    Superb

  • Engine customer Aug 2026

    Good location, quirky cabin style room and bed. Nice breakfast, very friendly and helpful staff. Plumbing in the first room failed, so had to move rooms. No tea or coffee making facilities in the room & a warning not to use my own because it would be a severe fire risk.

  • Engine customer Aug 2026

    Clean calm and good vibe and great staff

  • Engine customer Aug 2026

    Exceptional

  • Engine customer Aug 2026

    Exceptional

  • Engine customer Aug 2026

    Great location and very comfortable bed. There was no kettle on the room and therefore no cups. More importantly there were no glasses either, so impossible to have drink of water at night.When we phoned reception to ask for glasses they said they didn't do ''room service.'! The fridge in our room didn't work it was warmer than the room temperature. When we asked reception to sort this, they said they would, however nothing was done. The flimsy partition around the toilet/shower gave little real privacy. There was no room to get out of the bed on both sides. Style over substance .

  • Engine customer Aug 2026

    Great location, comfy common areas, and a perfect AC in the heatwave! Only cleaning once in a 6 night stay, but we could have ordered more. Unsure if we would have to pay extra in that case.

  • Engine customer Aug 2026

    Everything. Fabulous place and I loved how colourful everything is, right from the lobby and entrance. Having a well-functioning A/C was a blessing in the weather London was going through when I was visiting. The location is fabulous - across the street from M&S supermarket, and walking distance to Borough Market, restaurants, and metro. The one minor thing was that one of the 2 elevators was not working. Not a big deal - simply a minor inconvenience.

  • Engine customer Aug 2026

    Location and super comfy bed Stained towel, shower was falling apart, shower handle was leaking more water out of the handle than the head, some part of the room were chipped. Shower curtain was broken and somehow dirty. Tablet was chipped on the sides, quite dangerous. It was also extremely slow, luckily most functions had switches on the walls. No way to comment those things on tablet, or order of room service or other things. The communication over booking was bad - some AI bot, super long answers with repetitive and useless information just to find out I cannot be helped. Also, I was overcharged by Booking.com.

  • Engine customer Aug 2026

    Very good

  • Engine customer Aug 2026

    Superb

  • Engine customer Aug 2026

    Very clean, comfy bed, everything that was needed The tv remote was a little cumbersome

  • Engine customer Aug 2026

    Great location, extremely kind, friendly and helpful staff, user friendly check in and out, great breakfast. In one word: superb! Not thing at all.

  • Engine customer Aug 2026

    Exceptional

  • Engine customer Aug 2026

    Stayed many times over years. Always friendly, great space and the pod bedrooms are delightfully odd. Not everyone’s cup of tea but I love them. Great space in lobby/ bar and very near all south bank fun. One lift broken this time - not a biggie

Frequently asked questions about citizenM London Bankside

Does citizenM London Bankside have free Wi-Fi?
Yes, citizenM London Bankside offers free Wi-Fi for all guests.
Does citizenM London Bankside offer parking?
On-site parking is not listed at citizenM London Bankside. Public parking may be available nearby.
Does citizenM London Bankside have meeting spaces, conference centers, or conference rooms?
Yes. citizenM London Bankside offers meeting spaces for business and group use. Banquet and reception facilities are also available.
Does citizenM London Bankside have a fitness center?
citizenM London Bankside does not list an on-site fitness center. Some properties partner with nearby gyms — check directly with the hotel.
Where is citizenM London Bankside located, and how walkable is the area?
citizenM London Bankside is located at 20 Lavington Street, Surrey House, London, SE1 0NZ. With a Walk Score of 98, the area is rated Walker's Paradise. Most daily errands can be done on foot — ideal for travelers without a car.

Why no public rates?

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