Montcalm East, Autograph Collection
About Montcalm East, Autograph Collection
Montcalm East, Autograph Collection offers top-notch services and amenities, ensuring guests experience utmost comfort. Experience the wonders of London with ease by utilizing the services provided at car hire. The accommodating team at the reception will aid you with amenities such as concierge service. Traveling with minimal luggage is achievable at Montcalm East, Autograph Collection due to the hotel's dry cleaning service ensuring your garments stay fresh.Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay. Each accommodation at Montcalm East, Autograph Collection is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.In select rooms of the hotel, guests can enjoy the advantage of having air conditioning available for their convenience.In select rooms, guests can enjoy a touch of amusement with the availability of cable TV for their entertainment. Rest assured, in a few chosen rooms, you will find the convenience of instant tea and mini bar at your disposal. Montcalm East, Autograph Collection offers a hair dryer and bathrobes in the restrooms of specific accommodations. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast.Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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House keeping was poor. We stayed 12 days and on many occasions rooms were poorly done. A couple of times not made at all despite calling. Shower gels or hand gels missing, not enough towels etc. Clearly there is room for improvement here.
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Really helpful staff, rooms were great and the spa was wonderful! Location was also great! N/A
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Worst hotel experience. They write one thing one day, and then don’t do what they said. They also don’t follow booking rules, and it’s impossible to receive an invoice from them. Be aware
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Everything was great. Staff super friendly and was able to freshen up in the spa before check in while waiting for my room to be ready a bit earlier than usual. Nothing, everything was great.
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Great hotel, very clean and comfortable. Would recommend.
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Beautiful Cold pool No jacuzzi
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I selected the “deluxe” package to decorate the room for my boyfriend’s birthday… and WOW!!! The team went above and beyond, I was so so happy. Thank you so much x
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Our room was advertised as having a bath and city view.... It had neither!! Also the pool is ice cold nearly... Couldn't go in the water!!! Told management who were useless.
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Great friendly, helpful staff.
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The room and the staff were amazing The first night a lot of noise outside kept us awake
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Room, vibe, location, proximity to tube, pool/sauna/steam room Breakfast was good, not amazing. Sometimes it took a long time to receive breakfast items ordered from the kitchen. The front desk staff could have been a little warmer and friendlier, but no major issues.
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Great location and comfortable stay!
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good check in experience, room was presented beautifully with balloons and petals on the bed for my partner's birthday. excellent staff in all areas of the hotel, breakfast was superb, so much choice! beds were comfy. great location we had to ask for our shower gel to be topped up and for more toilet rolls and they were just placed on our beds, rather than in the holders in the bathroom, spa got too full and there was faeces in one of the showers, which to be fair was cleaned up straight away when we brough it to their attention (just don't understand why anyone would do that!), took a bit of time to figure out the technology in the room - no explanation and no guidance on how to order room service?
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The hotel breakfast was like a 3-star hotel.?
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The breakfast was very good, both a la carte options and the buffet. The a la carte selection came out very quick, which is great when one needs to get into the office on time.
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Great location, only a few minutes from Old St tube. All staff friendly and very professional Excellent breakfast Clean and spacious room, regularly cleaned and turn down service my only bugbear is that in the changing rooms for the pool, there isn't a mini spin dryer for wet swimming clothes or a bag dispenser to keep wet clothes in. I was offered a bag by the lady in the spa reception. There are so many obvious attentions to detail throughout the hotel, I'm surprised this obvious requirement has been overlooked.
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The staff was incredible, efficient, and did all that they could within their abilities to make our stay 5 Star! The location is perfect and easy access to the tube.
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The staff at this hotel truly went above and beyond! From the doorman to the check-in lady, everyone was exceptional. The hotel itself is modern and perfect, with beautiful art throughout. The cleaning staff were friendly, and the bar area staff were amazing. We were particularly impressed with the luggage handling - our bags were dropped off in our rooms before check-in, and two gentlemen helped us with our luggage to the car for our Uber. The hotel room was modern, the bathroom was clean and lovely, and the staff were always willing to go the extra mile to sort out any issues. Overall, our experience was exceptional in every way.
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The room is very tidy and clean. There's lott of space.
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Perfect location near Old Street Station, friendly staff, nice spa experience, a shower you never want to get out of. Great value for money for this level of hotel in London. When we arrived, we accidentally clicked on a button that caused horrendous noise in the room, but reception sent someone to fix this at no time, so we actually can't complain.
