Fairmont Breakers Long Beach

Beautiful and clean hotel

The hotel is clean and is in a great location. I would stay here again.

Enjoyed our stay

Exceptional service and stay!

Room was very clean, well presented, staff was extremely helpful

clean room, friendly attentive staff, ideal location, great amenities

The hotel exceeded our expectations with its spacious rooms, cleanliness, and friendly, attentive staff. We had a great stay overall. While the hotel was excellent, the surrounding area of Long Beach was not quite what we had anticipated.

Beautiful hotel great location. love the area.

They should inform that it is a resort and that you have to pay $45 per day when leaving the hotel. I didn’t read that anywhere when I booked; I would have liked to know in advance.

Impecable place. Great roof top bar. I hear the sky room is just as good.

We also got a free breakfast, but it wasn’t quite communicated as to what kind of breakfast it was.

Passable

Additionally, they charge around $45–$50 for an “urban experience” that includes a house car service. When I requested the house car for a short 2.3-mile trip, I was told it wasn’t available—despite seeing the hotel-branded SUV parked outside. These issues—delayed readiness and unreliable service—left a poor impression. It’s not the cheapest hotel, but these shortcomings made me unwilling to stay there again.

The hotel is absolutely beautiful, impeccably clean, and thoughtfully designed. Our room was modern, comfortable, and filled with natural light, making it a wonderful place to relax and unwind. Throughout our stay, every staff member we encountered was friendly, helpful, and genuinely focused on providing excellent service. Our anniversary dinner at Sky Room was spectacular. The food, service, and atmosphere made the evening feel truly special and memorable. We also enjoyed cocktails and light bites at La Sala, which were excellent, and brunch at Nettuno was equally impressive. We spent time at the pool, enjoyed lunch and a few beers, and appreciated every aspect of the experience. From the accommodations to the dining and service, everything was top-notch. As Long Beach residents, we’re proud to have such a beautiful destination in our own city. We hope to make a stay at the Fairmont Breakers an annual anniversary tradition and look forward to returning.

loved my staff so nice and staff was great

Restaurant was the best choice. I think it’s very overpriced and has a very limited selection. I feel like I waisted an evening of dinner there.

As someone who works in the people business and places a high value on customer service, I can honestly say that I have never received better service at any hotel. The team consistently went above and beyond. During my stay, I experienced some health challenges, and the staff were incredibly accommodating. One employee even helped secure a stool to get in the car for me and assisted me in getting to one of my training sessions when walking became difficult. Their kindness, attentiveness, and genuine care made a lasting impression. This was, without question, one of the best hospitality experiences I have ever had, and I cannot say enough positive things about the team. If I had to offer one area for improvement, it would be the room service delivery fee. Paying a $7 delivery charge for an $8 coffee felt a bit excessive. However, if that’s the biggest complaint I can find, it speaks volumes about how outstanding the overall experience truly was.

The guy at the counter was so nice! He definitely made our stay an enjoyable one and we are grateful that he treated us with respect as we definitely did not look our best after being up so early from departing from our cruise and waiting until 3pm to check in! I wish we got his name, but he was from Vallejo. We definitely will book again when we are in town thanks to that young man.

We also received dollar credits towards breakfast which falls short of what breakfast actually costs based upon a single course and cup of coffee. Another marketing ploy which doesn't favour the guest. We in the UK much prefer transparent costs and what is and isn't included at the time of booking so we can decide if it's affordable. On top of the costs tips have to be provided which is not something we're familiar with in UK so it's very tricky to budget.

The room was clean but lacked amenities, Shower gel dispenser was empty, had to request they fill it. Cotton swabs never replenished. Service was not very friendly. Breakfast was horrible, worst breakfast I have had at a suposably FIVE STAR HOTEL. I would rate this a THREE stars hotel. The ownly friendly were the checkin and personal outside the hotel who recieved your when you arrival and left the hotel. Incredible for being a Fairmont Hotel! Bar very bad service , personal were never there.