Holiday Inn Express Long Island City E New York by IHG

Superb

Bedding was comfortable, enough outlets for charging electronics, nice view No free parking, dirty drain in the shower, not enough face towels, not a big selection for breakfast.

Exceptional

Poor

Staff were very friendly

It was very good for the price we paid. It was in a good location with a free shuttle bus to the city so we didn’t have to pay city prices. Staff were very nice and helpful.

N/A

Great

Superb

Breakfast was good and excellent view to entire Newyork city from room

The staff were very friendly and helpful. The room was clean but small. Good breakfast and plenty of space for computer use and meeting with family or friends. I wasn’t made aware of signing up for the shuttle to the train station. That has to be done ahead of the time you want to be included in a run. Also, there are two parking spaces but I was not made aware of this. Also I was not made aware of the charge for the parking spaces. An oversight by the staff that should be corrected. Rain came pouring into my room through the edges of the windows. Staff cleaned that up and I was moved to a new room. The neighborhood was not pretty and there were just a few restaurant options. Those options were great, however.

Thank you Melissa and staff thank You I will be back again

no complaints, ac, staff, breakfast were all 10/10 would come back again and recommend to others

We had room 309 ,me and my cousin, the beds were very comfortable and clean , but the negative side of this room is the floor, very dirty /dusty and the bathroom floor is being poorly cleaned to a-point that it has changed the white color ,you can clearly tell the cleaning is not good ,If they do spray the bathroom and scrub it well still it would has maintained it's good white color with out tarnishing .Please let them mob the floor it is so dirty to step on it bare foot.The breakfast was ok only the eggs that we did not like,We will give a 3 stars because of dirty floor & the eggs .

A nice, tidy hotel, friendly staff and a good room. Only minus point the distance from services and the location of the hotel in the middle of a a bit sketchy industrial area.

location was easy to access had to pay more for parking space

Great experience

Very helpful individuals were John and the two front desk individuals.

breakfast was good washroom towel change

It has parking and staff is friendly The cleaning was under average, found hairs on the “clean” towels. They didn’t take the trash or clean the floors.