Garden Suite Hotel

The staff were great! Customer service at its best! You don’t see that much in Los Angeles!

Great place to stay if you’re attending an event at the Wiltern. Right across is Ralph’s and a lot of nearby restaurants. The only negative is that the water pressure is very weak in the shower head, but the faucet into the tub is very good. Maybe it’s time to replace the shower head. Over all, it’s okay.

The front desk and security were helpful. The rooms need an update. The toilet seat was stained and dirt was in the sink when we arrived. The dining area closes whenever, not what's listed online and they charged a 18% automatic gratuity to one drink we ordered. They didn't have wine that was listed on their menu and it was the beginning of the week. Parking was $10 a day and if there's an event at the Wiltern theater across the street they sell spots for $20. Be sure you're already parked or be prepared to wait and deal with fewer spots for you. The valets were driving fast and the wrong way in the parking structure when we tried to park in our spot. I will not return to this hotel.

First time in LA, staff made it feel like home.

Clean room and cold ac. Staff was great

It was a $10/night parking fee. The underground garage is big and has plenty of spaces. The entrance is kind of steep, so be extra careful when entering.

Uncomfortable bed

Super nice staff

Overall I loved the look of this hotel! The front entrance is very beautiful. Our room was good and it had a nice conjoining rooms option which we did not need. The rooms were quiet even with being in a busy area. The only thing I think would be good would be updating of the electric outlets. Our chargers were loose in the outlets and the lamps and light fixtures seemed dated. The rooms were very clean though! And we felt very welcomed the lady at the front desk was very friendly.

You will be satisfied if you go without expectations.

The room had a horrible smell The water was cold when trying to take a shower. The shower head was broken and had to be replaced. The lamps didn’t work. The room didn’t feel clean at all! The only thing that was convenient was the even I attended was in walking distance.

Great location for the Wiltern theater. Little rough around the edges.

Good place to stay, comfortable room and quiet.

Good parking and friendly staff

Superb

We live out side of L.A. so when we come in to a show or concert we stay in a hotel. This hotel fit that bill perfect. It was within walking distance to our destination and we loved the food in the hotel. We will stay here again for sure the next time we need a hotel in L. A. for an overnight visit.

The location is excellent. A couple of min to metro, tons of good restaurants within literally a few hundreds of yards. The guest parking was only $10 for 24 hr.

Exceptional

Location was convenient, close to hotspots and restaurants, well secured and parking was easy. But if I can give 1,000 STARS to the STAFF i will do that! They were so SWEET, KIND AND HELPFUL! Thank you very much for being so awesome!!!! They helped make our trip memorable and wonderful!!!

The room is very small you can’t even move, the bed and pillows smell bad like they haven’t changed them