Hotel H-Wood

Clean room, Air conditioning

It's not bad here, but definitely won't come back because of one thing: I got a frightening email the day I had to check in claiming my card on file was invalid and that my reservation was going to be cancelled within an hour. I was literally at LAX on shuttles, then a cab trying to get over to this hotel. I responded with multiple messages, called the hotel dozens of times and nobody responded. My card was never invalid. I checked in at the hotel just fine. It was like the message never happened, but the hotel definitely wrote that in a message sent through Expedia. They need to get better at answering their phone. Guests might think this place is a scam, even though it's not. It's a decent place to stay if you're not picky. But it's got the same problems as any motel - loud area, screaming kids, etc. I don't personally care, but I know other people will make a bigger deal of that. My only complaint is the hotel's failure to answer their phone and communicate better with guests if they threaten to cancel a reservation and not even help the guest figure it out.

No towels didn’t feel safe lock would unlock when tapped

Room was great as was staff Only issue was there were some sketchy people hanging out outside but in the end they didn't bother anyone

El baño está inundado pisaba uno en el piso si salía agua cuando te bañabas avía más agua en el piso que en la tina

This is the worse hotel ever. The Tv did and refrigerator did not work the first night at all there was no dresser or nightstands no closet it was very dirty even the towel that was supposed to to go on the floor when you get out of the shower was filthy and stained

The room had roaches, the toilet water dispenser was dripping water all night long and they charged $17 per vehicle. Not a good experience.

Close to tourist spots Untidy toiletries and linen, room’s unpleasant smell.

Superb

the room has bad smell. no shampoo, conditioner and we had to request for towels, and pillows, the refrigerator does not work and smells bad and the tv is too small screen.

Disappointing

Clean room more towels and 5 guest only 2 towels dirty please more clean

Very poor

Exceptional

I honestly didn’t like the property It wasn’t in the Safest area and the room was dirty

N/a Very dirty sheets dirty.. towels thrown on bathroom floor

No parking lot we look for parking on the back of the H-Wood 1 hr and 30 minutes and we couldn’t find the parking spot and the room is no smoking but the guest in the other her room is smoking right outside the room and my 2 kids is asthmatic so that why we decided to check out even we driving until 11:08 pm at home it’s was terrible. I won’t stay there ever I hope you’ll give me a refund

Poor in alllllllllllllll

The room was not swept clean. You will see hair strands, candy wrappers on the edge of the bedside table. The floorings are really untidy. The toilet paper is 1/4 of the regular rolls. They can’t provide towels right away. No wash cloths at all. No ice vending machine. A fridge that was not switched on. A TV without a remote. A cloudy and rusty swimming pool floor. Very dissatisfied;( I cancelled next stay for Christmas. Never recommend this place.. Such a mess;(

Roaches in the room upon check-in. A photo shoot blocking the parking lot.