Mandarin Oriental, Macau
About Mandarin Oriental, Macau
Experience an abundance of unparalleled facilities and features at Mandarin Oriental, Macau.Maintain seamless communication using the complimentary Wi-Fi at hotel. Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services. Discovering Macau becomes even more accessible through the taxi, car hire and shuttle amenities provided at the hotel.Guests can avail parking facilities at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes.In search of city's top entertainment, seek assistance at the hotel's ticket service and tours for reservations.At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the Mandarin Oriental, Macau with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal.Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors.For visitors wishing to smoke, designated smoking zones can be found. At Mandarin Oriental, Macau, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Elevate your experience at hotel with the knowledge that certain rooms are equipped with air conditioning, ensuring a more pleasant stay for you.Certain rooms offer in-room amusement features such as the television for your enjoyment. In select rooms within the hotel, a refrigerator and mini bar is available to cater to your requirements when desired.It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. Begin your day with a scrumptious on-site breakfast available each morning at Mandarin Oriental, Macau.Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel.At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Enjoy an entertaining evening with your fellow travelers at the hotel's bar.During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience.Conclude your holiday perfectly with a visit to massage, hot tub, steam room, spa and sauna on your final days.Be sure to drop by the pool at hotel at least once during your stay.At Mandarin Oriental, Macau, utmost care is taken to ensure guests' comfort. Relish your preferred beverage in your swimwear by the hotel's poolside bar. Discover the fitness amenities at hotel to maintain your health and strength during your getaway.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
Reviews
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Very poor
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Facility is quite modern and with tasteful design. Friendly staffs that make me feel like home. Food is also delicious. Nil.
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The most beautiful and best managed hotel I’ve ever been to. Beautiful decorated, exclusive. Clean, quiet. Very nice spa and swimming pool. The Service is just super nice kind and perfect. Great food. Nothing was even close to not ok.
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OK A quiet bar
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Exceptional
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good front desk service no shuttle bus
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Spacious room with plenty space. Luxury welcome amenities. VBariety of breakfast selections. Good taste. Highly recommend Chinese restaurant.
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Concierge was far beyond expectations. It was my first time visiting Macau and first international business trip after I started a new job two months ago. So I was nervous and the concierge was very helpful and made sure our stay was comfortable and I cannot forget how wonderfully they treated us.
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great service, great room
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Exceptional
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Superb
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Exceptional
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We stayed in the Waterfront Suite. We enjoyed the stay and the hotel's color tone, design and standard. We especially admire the cleanliness level of the room and the quality of the service.. From the first step from the entrance, every staff was in a professional manner - polite, welcoming, friendly and helpful. This highlighted our entire trip in Macau to be relaxing, comfortable and safe. We will definitely come back in the near future!
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Location of restaurant is well situated. Chinese breakfast at lobby restaurant was bad!!! Tasted like we were eating leftover.
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Everything exceeded all expectations. It had probably the best service I've ever experienced.
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Superb
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very difficult get taxi
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The service was exceptional , the staff went out of their way to make us feel welcome , and gave us a bottle of wine and a piece of cake for my partner’s birthday . I booked a waterfront suite and my view was of an enormous bus parking station . Very disappointing.
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I recently stayed for three days in a suite at the Mandarin Oriental, Macau, and I'd like to share my feedback. Frankly, the hotel's decor seems quite outdated. Considering the price, there are many newer hotel options in Macau offering better value . The breakfast was disappointing with limited choices. I was particularly taken aback by the strict adherence to a 12 PM checkout time. A 2 PM checkout is quite standard, yet Sou Liszt threatened an additional half-day charge for any delay. This approach felt unnecessarily rigid and unwelcoming. Given this experience, I'm inclined not to choose this hotel in the future and would advise others to consider the many luxurious new hotels in Macau.
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Exceptional