Sands Macao
About Sands Macao
Experience an abundance of unparalleled facilities and features at Sands Macao. Maintain seamless communication using the complimentary Wi-Fi at hotel.Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services.Discovering Macau becomes even more accessible through the taxi and shuttle amenities provided at the hotel.Guests can avail parking facilities at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, luggage storage and safety deposit boxes. Obtaining passes for the town's top entertainments becomes effortless with hotel's ticket service.At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes.Craving relaxation? Make the most of your stay at the Sands Macao with convenient amenities like room service and daily housekeeping at your disposal.At Sands Macao, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. A few accommodations within Sands Macao offer unique design elements such as a separate living room.Certain rooms boast in-room amusement features such as television and cable TV, offering guests an enjoyable stay.In select rooms within the hotel, a refrigerator and bottled water is available to cater to your requirements when desired.It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. Begin your day with a scrumptious on-site breakfast available each morning at Sands Macao.Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.Create unforgettable moments with your fellow voyagers just steps away, at hotel's bar and casino, for a delightful evening together. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience.Conclude your holiday perfectly with a visit to massage and spa on your final days. Be sure to drop by the pool at hotel at least once during your stay. Discover the fitness amenities at hotel to maintain your health and strength during your getaway.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- Pool
- Spa / sauna
- Family friendly
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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They gave us a room with a very nice view (around the 20th floor), and the staff was extremely attentive when we arrived at the hotel at 10:00 AM, going out of their way to help us with an early check-in instead of 3:00 PM. When I mentioned that our flight is in the evening, they proposed to extend our check-out time to 1 PM instead of 11 AM. The hotel itself is close to a bus stop, so it's easy to navigate around Macau, and it's just 2 stops away from the port, so the transfer from Hong Kong was easy. Nothing that much to consider a dislike, but if I have to mention any, it's that the television didn't have the range expected for a high-class hotel like Netflix or other apps for movies/shows. As someone from Southeast Asia, items of ease like the bidet would have been very useful. Lastly, the lights were not easy to control in the room since there weren't many labels on them, and we had to guess.
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Near to ferry terminal, free shuttle bus, spacious room. Thank you sands for your welcoming snacks ❤️ My kids love it. Unfortunately when we go to the pool, the pool is on maintenance
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Ok Pool not so cool
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Good
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I and my daughter have awesome experience with the Sands Macao Hotel. The Service Quality is good. The staff are really supportive. My daughter also received a birthday cake and it was awesome. Surely we Will come back Thank you. I was not aware that the hotel has airport service and a bus going to other locations.
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The front desk are very hospitality and informative . Jason Wu helped with all my inquiries as I was in a business trip to catch up with two meetings. They arranged early check-in and allowed late check out and provide necessary information and recommendations for all questions I asked. The Suite is very clean and large space than most of hotels in a fairly good price. The hotel also provides free shuttles to the borders, other hotels within the same group. So it’s very convenient to visit all major landmark within footstep. Thanks. None
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Extravagant services, it was more as our expectations Nothing
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All the staff there are very helpful! Kudos to them!We had request for a birthday surprise for my niece and everything have been prepared nicely with a beautiful cake, balloons and well written card. The hotel is bit far from Macao city coz there are taxis and shuttle bus.
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Room is very spacious and cosy None that I can think of.
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Exceptional
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Convenience Need refurbishment, a bit old fashioned
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It was modern it was very good.it lived up to the five star establishment The hotel lobby was a little obscured need some clear marking of some kind to be noticed.
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It was the best service we had throughout our stay at Sands Macao. Their staff was extremely courteous and helpful and knowledgeable. There is absolutely no complaints especially their hospitality. Their service is genuinely above expectations
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Aside from the complete amenities that the sands offer, the staff and service is amazing! Everyone is accommodating and really cares about its customers. We stayed here for our anniversary and the staff prepared anniversary surprises for us (they gave us cake and some free snacks and Drinks which are all amazing!!) None
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Incredible staff and extremely welcoming. Truly a luxury experience. Sands lived up to its namesake. I will definitely return in the future.
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Superb
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Exceptional
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The shuttle bus services The pillow
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Amazing room Nice gift package Great service Free shuttle busses to the strip Room service Breakfast was a bit disappointing
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It is a magnificent hotel, I was in #1927 with excellent views, all the comforts and magnificent attention from all the staff and I would highlight the wonderful attention of Sonia and Dean. I will return and recommend it. It is a magnificent hotel, I was in #1927 with excellent views, all the comforts and magnificent attention from all the staff and I would highlight the wonderful attention of Sonia and Dean. I will return and recommend it.
