Artyzen Grand Lapa Macau

Perfect for big group of family, we all had fun and very comfy Not much

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Affordable and luxurious. Nice spa areas snd pool and huge rooms, including a bathtub in the rooms. When my suitcase broke they were able to dispose of it. Free coffee and tea in the room. If you are looking for a relaxing place to stay in Macau, with high service and quality, but without breaking the bank, this is a great bet. Would love to come back one day. The shuttle bus was confusing, where to take it. Maybe having a clear sign would help.

Swimming pool Worn down

From checkin to checkout we experienced a very warm and helpful service! We had afternoon tea at the cafe which as excellent, as were both breakfast. The rooms are large - we had connecting ones since we traveled with 3 kids. Also the pool area is nice with a huge hot-tub an a waterslide. Convenient location to walk to the old town. N.a.

All department staff were 5 stars

The pool, hot tub and waterslide were great. Easy to get to good food and Grand Lisboa. Nice bar and solid brunch. Nothing

Staffs are always ready to help on queries and request. The bed is comfortable and there are amenities in room.

Clean and comfort rooms, great pool, great location and friendly staff.

Everything and everyone here contribute to providing for the most memorable stay. Indoor and outdoor facilities are 6 stars !!! Walking distance to Fisherman’s Wharf , Sands , The Macao mosque , and very well located. From outside heated large swimming pools and jacuzzis / Spas to the Thai restaurant and the multiple bars and food places and shopping high end fashion. Products Art Galleries , shoe and bag. Even have multiple rooms for conferences and work related meetings if required. Sir William and Sir Edgar at Concierge and Reservations are among the most respected and kind people and Violetta from the room service department and Mr Patrick from HO has ensured our Wedding and Honeymoon period will remain each year with at least a weekend at the Artyzen Grand Lapa Macao. And oh, my wife enjoys the hot bath-tub everyday. So, we’ll surely coming back here, for it is so comfy and feels like home when we’re here. Thank you Highly recommended. ⭐️⭐️⭐️⭐️⭐️⭐️ Our stay was too short. I wished we could stay longer.

Good location, closed to Sands hotel where you can take free shuttle bus to cotai strip, closed to many good restaurants. Staffs are helpful and quick response to your request. We booked 4 non-smoking rooms which located in non-smoking floor but one of the room smelled strongly of cigarettes.Anyway, front desk changed the room for us in a few minutes. BTW, we noticed the smell of cigarette smoke in the hotel corridor on our floor every evening even our floor was non-smoking.

The service provided by the staff was very good. Everyone was very friendly and helpful. They even provided amenities for children! NA

Room service, extra amenities for the kids, concierge service, special anniversary celebratory cake

The room was very comfortable. We chose this hotel because of its proximity to the Macau Grand Prix, and it was just downstairs! We even had a view of one of the straights from our window. Also, Breakfast was very good, even for my son who is a very picky eater and rarely enjoys hotel breakfast. I would like to thank your hotel for a very pleasant stay. Starting with my communications with your staff such as Annie Leong, who assisted me when I shipped 1 suitcase directly to the hotel via Fedex, she ensured the concierge was aware of its arrival, as well as held it for me for 4 days until I arrived. I really loved the welcome I received , the fruit, cookies, bottle of wine etx. It was very thoughtful. The location was wonderful. I really enjoyed the comfort. The staff was very attentive, always asking if we need anything. It was truly a pleasure to stay at your hotel. Thank you There was nothing i did not like.

When my wife was ill from food poisoning and I had to run an important business meeting, the staff immediately stepped up and offered to deliver porridge to our room and check on my wife. On the day when my wife was bedridden, they wouldn't let my daughter swim in the pool without supervision. She is 12 years old and an excellent swimmer. Safety first but they have lifeguards and should have let her enjoy some time at the pool.

Location and free shuttle service. Kids love the pool None

We loved everything about our stay at the Artyzen Grand Lapa Macau. Our balcony room had a fabulous view, our bed was heavenly, all staff were incredibly helpful, the breakfast buffet was one of the best we have seen, the pool and poolside food/drink service was a huge plus and the ability to have late checkout all made our stay first class! We loved everything.

The service really stood out. The staff were incredibly kind and welcoming every time we entered the hotel, which made us feel truly valued. When we needed a taxi, they were quick to assist and always made sure we were taken care of. The check-in process was also smooth and friendly. Overall, this was truly 5-star service in every way. Highly recommended! None

breakfast was really nice, lovely atmosphere almost like colonial architecture. the pool was amazing- our kids had a great time there!

The staff very polite and always smiling..good job everyone ..and the swimming pool was so nice The location