Hotel Indigo Madrid - Princesa by IHG

The room was quiet and comfortable. The beds were comfortable. The amenities were standard but worked. The location was very convenient located near metro and bus routes into the city center. Some good restaurants in the locality as well. I recently traveled to another hotel and found a similar quirk of not having sufficient storage space to unpack and put my luggage away. There were maybe three or four hangers in an open plan closet and one drawer. Hardly enough for two people to unpack comfortably.

the first night we stay there music outside did not stop till almost one o'clock in the morning

Nice room, clean. The last night they didn’t do the room, so I came back to the hotel to an untidied room. There was no reception number anywhere available , so I had to go downstairs to pick up new towels and toilette paper. When I commented this to the hotel, they answered my that I should have posted the “ make my room” sign on the door ( even though I did it ). It was a good stay, but I think the hotel didn’t manage this problem well.

Not far from all the places to see in Madrid. Great breakfast options. Parking was difficult to find and navigate.

Nothing

Great location, nice bar in the hotel and good wifi do work Room in the first floor I little noise from the stairs

Comfortable bed. Room has limited space.

Staff Nothing

I liked how everything is clean, and fast services.

Food was fresh, a variety of everything you need to start your day.

The best hotel I've booked ever in Madrid!!! And very nice team in each step is ready to support you in any question. I'm serious - our best experience in Madrid. Thank you! Definitely will return ☺️

I liked that there is a metro station right next to us, a shopping center and a lot of options to eat. The staff was very kind and understanding and they spoke perfect English. Also, each room was equipped with everything needed. The beds were a bit uncomfortable and we're a bit loud when moving but we were staying for 1 night so it was okay. Also, there was no view from our room.

We really liked the location. It was very convenient for visiting tourist attractions, and there were plenty of shops and restaurants nearby. We didn’t like that housekeeping was not provided in the room. Additionally, on the last day, after checking out just a few minutes earlier, I asked the front desk for some water to take a pill, and they refused, saying it was only for hotel guests.

The gym could use a bit of a pick me up, but for a hotel gym it had the basics. Wish there was some additional free weights and there was more space to workout. It felt crowded and with any more than two people it would be difficult to workout.

Location Price of the room relative to value Breakfast very simple

Hotel was quite central. The staff were good and we ate a couple of times which was excellent.

Room was comfortable enough, not too small. Location was good. We could eat whatever was in the bar :) The lift (elevator) floor was uneven. Each time it stopped, it didn’t align properly with the landing—it was about two inches higher than the floor, and we nearly tripped.

The location was excellent!

Nothing

Staff very friendly