Rizal Park Hotel

Location near the event I was attending. Trash on the street 50 meters outside hotel - not the fault of the hotel but it mars the elegant stay.

The hotel was very elegant! The staff were extremely professional, courteous, and accommodating. Everything was so clean and lovely. The history of the building was also very interesting. The breakfast was so tasty, and offered many selections. We will definitely stay here again! There was nothing which we didn’t like!

Breakfast did not have fruit juices and limited selection of fruit

Staff was incredible, and the pool was amazing. The hotel definitely needs some improving. You could see quite a bit of water damage and missing pieces on the ceiling of the dining room.

The bellman was courteous. Everyone at the front desk was not helpful especially the Front Desk Manager. She seemed indifferent to the complaints we raised, and our concerns were not adequately acknowledged or addressed; no effort to resolve them. Facilities not working well (elevators, escalator). Pool is cold and tiles chipping away. Food served had a cockroach in it. Buffet had cockroaches crawling all over. Reported it to the front desk and was told it was normal.

Location- quiet area The room needs touch up especially the walls.

The staff and facilities were first rate and helped me with tour arrangements. Excellent location. Wi-Fi was intermittent.

Facilities

I like the ambiance because it’s an old structure that was previously renovated. Feels like home although during my stay i already noticed a lot of areas that need to be maintained. An entertainment area like a casino or bar should have been reopened. The building near the American embassy has to be restored and maintained properly. I just had one encounter with a girl staff at the reception who booked me to a musty old room at the back even though i purchased the room accommodation 3 months prior to my stay. But i was re assigned by another male staff to my dedicated and reserved room during my complaint.

First the hotel is OLD and shanty and their food is as old as the hotel... its cold, dry amd definitely not palatable!!! They don't charge cheap so it is very depressing to have that experience for that price. totally dont trust the photos!!! If you're expecting a hot shower you'll be disappointed.. we let the front desk know and promised to have it resolved in 15 mins and hours after tried calling them again promised to change our rooms where theres hot water running but never happened. There's more to say but i leave it at that.

The history was incredible. The kitchen was filthy and we were not served. The floor in front of the kitchen was so greasy that it was dangerously slippery. Then during breakfast they were painting the walls around the food.

The building itself was aesthetically beautiful since it has a history. Clean. Comfortable and accessible to nearby attractions. Plus, the view from the pool, the sunset was very nice. Pool is not heated. My daughter and cousin got sick bec of too much cold water. Telephone is ringing but no one is answering and it took time to respond to our request, we had to go down the lobby to personally ask for our needs. My mom also got locked inside th bathroom since the knob is broken, and it took like 30mins before someone went up to assist us. I also understand that weekend is packed but I asked for late check out since its my daughter’s birthday but the lady in the front desk didn’t allow us to extend just for an hour. Too bad we were not able to go to ocean park which is the main reason of our stay since water in the pool is too cold we travelled from San Pedro, we were tired, but my daughter was very excited to jump in the pool. Sadly, she got sick bec of it.

Not much… Out of three elevators only one was working The whole place seems to be fouling apart Very limited breakfast You get only one towel no heard towel

Nice, clean, friendly staff Breakfast not enough selection of food. Overpriced!

The new building area (room is Ok), amenities Ok, pool n sauna Ok. Old or vintage feel is Ok Junior suite view is the concrete pavement. Embarrassing. Holes on the ceiling because of water dripping. Breakfast venue not good reception, ambiance not good, food not good, servers/cooks for omelette are kids - maybe OJT.

The entire hotel is really beautiful and also their junior suite room . All the staffs are friendly and respectful. And the hotel have bigger parking area. It's really worth it

Bed was good Poor quality of food and the cost, water leaks everywhere through hotel, even part of the ceiling had fallen, room service poor, restaurant service poor

Its preserve heritage culture. Undermaintained.

The cleanliness, the amenities, and the approachable staff Doesn't have netflix

The architectural design is amazing. There was no hot water in the showers. The pool was out of service during my stay. Very disappointed.