Extended Stay America Suites - Charlotte - Matthews
About Extended Stay America Suites - Charlotte - Matthews
Attractively located in the Matthews district of Charlotte, Extended Stay America Suites - Charlotte - Matthews is located 4.5 miles from Pebble Creek Golf Course, 10 miles from SouthPark and 11 miles from Mint Museum of Art. With a fitness center, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. Blumenthal Performing Arts Center is 12 miles away and Mint Museum of Craft Design is 12 miles from the hotel. The rooms in the hotel are equipped with a flat-screen TV and free toiletries. Spectrum Center is 12 miles from Extended Stay America Suites - Charlotte - Matthews, while NASCAR Hall of Fame is 12 miles from the property. Charlotte Douglas International Airport is 17 miles away.
Amenities
- Fitness center
- Café / coffee shop
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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Maybe my expectations were too high or rather had never stayed in an extended living hotel...there was so much upkeep that needed to be done to our room. Paint chipped off the walls everywhere, towels were so thin, the two chairs in the room looked like a cat went crazy on them and the "leather" was ripped to shreds. The blinds were your basic wood blinds-no curtain-definitely not black out so the room was completely lit up in the morning. Probably my biggest complaint was the A/C. The air was working however there was so much moisture in the air that our clothes felt wet. I brought a fan so that helped-but it was cool and humid in our room. I knew I wasn't staying in a 5 star hotel but didn't realize the basic necessities for a hotel room would not be there. I will say the bed and the bedsheets were clean and comfortable. When we first got in the room I put my cooler on the floor and it dripped water. I grabbed the one kitchen towel that was provided to wipe up the water and the towel turned black-that was my first impression of the room-and went down from there.
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I like that it was very clean, the AC was great and the staff was very attentive and nice. Yes, I'll recommend it.
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Room smelled very musty. Had to change rooms for the second tonight. Staff were helpful accommodating the change.
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The best part was the staff were very helpful especially Iman. Traffic off the main road. Hard to get in and out.
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Staff were wonderful N/a
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Staff was wonderful N/A
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Iman was nice and helpful! N\A
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Our bathroom was not clean to my expectations. I have worked many years in the hotel industry including extended stay. While the staff was great your bathrooms had pubic hairs in them and that was disgustingly unacceptable. I informed the front desk and they cleaned it, but not satisfactorily.
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Nothing
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Clean Nothing
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Everything
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locked in room online got to location and was told they had no rooms available. Took 3 weeks and still under investigation to receive my charge rate back.
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na locked in room online got to location and was told they had no rooms available. Took 3 weeks and still under investigation to receive my charge rate back.
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Very helpful with everything. N/A
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The staff especially Iman ! Very helpful with everything. N/A
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Nothing unique about the hotel other than the horrible stink in hallway…Cigarette and weed and wet dog. Room wasn’t as bad but didn’t smell fresh and clean.
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It was a pleasurable stay. Staff is wonderful.
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It was a pleasurable stay....
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The staff especially. Iman was very helpful! N/A
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Everything was convenient and easily available.
