Epic Hotel Boutique

I had an excellent stay at this hotel! The staff was very friendly and helpful. Specially Luis who was able to accommodate an early check in. The location was perfect and waking distance to restaurants and bars. The room was clean and comfortable. I would definitely stay here again.

I think we were next to the maintenance closet, so every now and then we heard staff coming in an out.

Location was amazing! Would definitley return here any time! Great staff. Close to everything. Very safe.

Great location, clean rooms, good restaurant enjoyed my stay

Beautiful boutique hotel. Lovely staff and the room was spectacular. Highly recommended. Stylish, in the middle of great party spots and eateries.

The location of the property was outstanding—right in the heart of everything—which made it incredibly convenient to walk to nearby nightlife and restaurants. The room itself was excellent; I chose a suite with a Jacuzzi, and it was a great touch that really enhanced the experience. The breakfast was just okay and didn’t feel like the best value, but overall, I had an excellent stay. I would definitely recommend this hotel. I must say, the location was excellent—right in the middle of everything—but with that came quite a bit of noise. If you’re out late and returning later in the morning , it’s not much of an issue. However, if you’re hoping to get some quiet rest, it can be challenging. That said, overall it was still a very nice stay and a great experience.

The attention was just so great The hot tub in 601 had its head rester broken

Was visiting Medellin for two days. The hotel is located in the middle of a fancy neighborhood, El Poblado, filled with restaurants, bars, nightclubs. Very good location for such type of recreation. You don't need to leave this district for long really, you have everything you need there. The staff were super friendly, allowed me to check-in earlier (I arrived at 9am) without additional pay, and overall were very helpful. The room itself was nice and clean, with all needed amenities. The location is quite noisy because of surrounding tourist infrastructure (gets worse during weekends), but the hotel tries to mitigate that: there were a pink noise device in the room and earplugs.

Location Nothing i ca say

☀️Awesome?

?Great Value ?

Excellent The area

Room are very small, not how the pictures are taken. AC made sounds and hotel inform that we will have to wait 24 hours for maintenance to go.

Wonderful

I like that it is located in the center of everything. Lots of restaurants and sights. The staff is generous and helpful. They see to that you are comfortable for you to have a wonderful stay.

Friendly staff. Restaurant was unreal-excellent. Rooms small but comfy

The room was clean and as shown on the photos. The shower had good water pressure for both hot and cold water. The queen size bed and mattress were comfortable. Despite its tiny size, the room had a safe. FALSE ADVERTISING! NOT sound proof at all! You can hear folks in the hallway as if there as no wall. No sense of privacy in these tiny rooms. The hotel is next to a nightclub that blasts sound so loud all the time you can always, always hear it (day and night), even from the 5th floor. - Spotty WiFi. I was getting disconnected every 5 minutes. Connection was slow when working. - I was onsite when I booked. They did not bother telling me at any point in time (in person or online) that breakfast was no longer available (yet still listed online). They left it as a surprise for the next morning and gave back $32 in cash (for all 4 nights is my guess). I'm also guessing they aren't doing so proactively to keep the money from customers who would miss or not take breakfast. - Very unhelpful staff: the receptionist does not speak a word of english nor does the onsite manager. They had to do all their communications/customer-service/reclamations via text message (not phone call) with some corporate people in the USA, which was extremely slow, frustrating, disconnected and eventually unhelpful. Given the location (the heart of Pobledo) there should be at least 1 person on site speaking some English. I was at another hotel several blocks away and the 2 staff members I met both spoke very well English. Overall, a very corporate, unfriendly hotel to stay at. Tiny rooms at an exorbitant price delivering on none of the top listed amenities/items.

No BF and Noisey.

I had to leave

Extra charge for the lost plastic key card. Extra charge for the guest. The price on on booking was same for 2 person and 1 but by coincidence I put one then I needed to pay for the other guest 70% price I pay for whole room