Novotel Melbourne South Wharf
About Novotel Melbourne South Wharf
Located in the historic South Wharf Promenade in Melbourne, the four-star Novotel Melbourne South Wharf was built in 2017. The hotel is complemented with direct access to the Melbourne Convention & Exhibition Center, the Southern Hemisphere’s largest meeting space. Guests can enjoy the on-site fitness center, restaurant and bar. In contrast to the historical maritime docks and cargo sheds, is the contemporary architecture of Melbourne’s newest buildings and attractions. Housed in the neighboring historic wharfs and cargo sheds are a variety of bars, dining and shopping. The iconic 1885 three mastered tall ship and The Polly Woodside are nearby. A 17-minute walk from the hotel is Etihad Stadium, playing host to International sporting and entertainment events. Featuring 26 levels with 347 accommodations rooms and suites, guests can choose from a range of inspired accommodations rooms and suites, boasting floor to ceiling windows with views across the City skyline or towards Port Philip Bay. All rooms and suites feature modern and thoughtfully designed bathrooms with walk in showers and LED back lit mirrors. Melbourne’s bar, dining and café culture is well represented in the Balcony bar and restaurant. With commanding South Wharf views across the golden exterior facade. The Balcony Bar and Restaurant is open for breakfast, lunch, dinner or anything in-between. The Balcony Bar and Restaurant service philosophy is to provide the best of Victoria’s farm fresh produce with emphasis on sharing plates and platters. As the sun sets across South Wharf, the Balcony Bar serves up local craft beers, ciders and guests choose from an extensive wine list, hand selected from Victoria’s wine regions. A stroll across the Seafarers Bridge will connect you to the heart of the City, Southern Cross Station, New Quay and Docklands. The South Melbourne Market is a 10-minute drive away, where you find a culinary journey of cosmopolitan dining and farm fresh produce. SEALIFE Melbourne Aquarium is just 0.8 mi from the property, while Royal Botanic Gardens is 1.6 mi away. The nearest airport is Melbourne Airport, 16 mi from Novotel Melbourne South Wharf.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
Reviews
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Pleasant
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Very good
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View
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Heni the Assistant manager is an absolutely outstanding human being. She literally changed our experience and lives when we stayed. My daughter was experiencing significant difficulties with accessing the hotel due to her Autism and we were about to walk away, end our holiday before it began and lose everything. Heni personally came down and helped me regulate and then encourage my daughter to stay. She went above and beyond. She made room changes to make my child more comfortable and she checked in on her to make sure she was comfortable, ok and happy. To a parent of a child with additional needs people like Heni are rare. It may seem small to most but when everyone else stared or avoided eye contact she was there. What an asset to the company you are! *The location is perfect and easy to get to. * Staff were all polite and friendly * Easy parking * Reception is on level 5 so you have to take the lift, then the rooms are accessed at another lift down the other end of that level. I don't recommend it for people with walking difficulties, Its a bit of a hike. * you can hear the freeway traffic all night, its hard to sleep (floor 7) * no "rollaway beds" available or any alternative for the child stays free option. We had to get our own to use.
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Great
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Clean and great location N/a
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Clean and tidy Near to everything we needed Not many teabags and no bickies
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The location. The facilities in the room are very poor. For a room in that price range I would expect decent coffee making facilities, not a kettle and instant coffee. Room service was extremely poor. It took over an hour, plus a call to reception, to get a club sandwich and wine delivered to the room. The food was cold when it arrived. The air conditioning was faulty. It had two options, 17°C or 24°C. 4 staff and 2 managers in increasing levels derogating me by explaining how the thermostat works. Except that the unit was faulty. It took 2 days to finally be moved to a different room where the television remote didn't work.
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Poor
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room was nice and staff would very nice The TV didn't work in first room had 1/4 of tv was black, I rang reception and they moved us. But then we couldn't connect to second TV and didn't want to complain again.
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Good
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Location They put us in a disability room without letting us know so it took away from the holiday effect of a beautiful bathroom as it was for a person with a disability and the bed was too small and cold
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Location for our needs was perfect! Beds & pillows are terrible!
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Very good
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Superb
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Bed Nothing
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The staff were friendly and the room was clean.
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The location Nothing was excellent for our needs
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Very good
