Hotel Dharma

Difficult to check in. Given a room with only one bed at first, despite booking two beds. Second room did have two beds but no couch or seat as described in listing. Water started flowing from the door arch to the bathroom in the middle of the night. We were offered two additional bath towels as a solution. While tracking down assistance for the water leak there was no security at the front desk, front door of hotel was not secured. This is not the best neighborhood in Mexico city, which is ok, but not locking the front door after hours is super sketchy. Advertised room service appeared to be flyers for local restaurants. They would not allow food delivery company up to the room in leu of room service. We paid cash and getting a refund was an exceedingly excruciating exercise. Staff was frustrating to deal with.

No ventilation

The lobby is beautiful, the decoration is awesome! The Hotel is really close to public transportation services and there is a few stores nearby. The room was incredibly small. The door of the bathroom was broken. The staff offered to change us the room but we did not accept. The bed sheets and the floor had stains, one towel was insanely worn out.

the staff were polite the entrance was super pretty there is parking space room service was cheap if you call to make reservations or o to the hotel directly you will get a cheaper price than online. the bathorooms were nice and clean and comfy but we were not given any shampoo, just soap

They allowed us to store our luggage after check out for free. The neighbourhood offered a lot of street food and was near a metro station and walking distance to the historical. The windows didn't close at all, leading to news throughout the night due to it being next to a main road. The rooms were not very clean and felt neglected. We did not receive amenities (shampoo and soap) until the last day. The bed was one of the lumpiest and most squicky beds we have ever had. Impossible to move and not be loud. The neighbourhood is a bit on the rough side.

Everything No comment

I didn't tested they gave me only one towel, and half a roll of tissue paper if you don't ask for cleaning each day they don't do the cleaning, no hot water and the water comes out on a very little water drop, no phone system I reported and they said ok i will check an 5 day I were there never fix

I was sexually harrassed and violated. Nothing else matters after that.

Great location for transportation. Across the street from Guerrero subway station.

Exceptional

Very good