Casita del Arbol

I liked the service from all the staff members they were all respectful.

I originally had booked a bigger room for my family and I, when we arrived, the bed broke. We were moved to a small room with 3 beds in it.

Could be better entrance location

The propertv was clean however my room did not match the photos on this site. It was not safe for me and my kids. We could not walk around the neighborhood.

Close to airport No fan or a/c. Shared bathroom

Fue perfecto para mi porque tuve un vuelo que llegó a medianoche a CDMX y solo tuve que caminar menos de 5 minutos para llegar y alguien de staff estuvo ahí para recibirme Solo estuve ahí para dormir pero cuando intenté usar la regadera no salió agua caliente.

Nothing it was fine.

Hot and cold water for the shower

Staff was great - they met us at airport and walked us to hotel. Place was very close to airport. Relatively clean. Street music made it very noisy. Beds uncomfortable and pillows very uncomfortable. You get what you pay for.

This accommodation is on a side street very close to the international airport. This location is definitely its biggest positive. The neighbourhood it's in is working class, which we liked. There's a street market just around the corner where locals gathered in the evening. The young woman who checked us in was very friendly. Though her English was very limited, she got by with relying on Google translate as we did. Though we didn't have any problem with the neighbourhood, the couple with whom we were traveling definitely did as it does seem to be sketchy as the high gates at the entrance are always closed, and the barbed wire all around the perimeter of the entrance didn't leave them with a positive impression of the place (in fact, they got back in the cab we arrived in and took off to another place). There were some issues with our room, so the manager actually set us up with another place about 20 kilometers away. We turned this down as we had a very early flight the next morning and it would have been extremely difficult to get back in time to check in. There was one room available, but it was a tiny box. In the end, we said forget it and went elsewhere despite the fact we knew we were going to be charged for a room we never used.

Place was nice and staff was friendly and seemed to know what they were doing. Price was crazy for facilities. No covers.

Very close to airport, good security, excellent food next to property Very basic but adequate for one night

An easy walk from the airport. We landed at 12:30am, and a staff member walk to the airport to meet us and walk us to the accommodation. The staff were extremely nice and helpful. A well equipped kitchen. We didn’t use it as we were only there for 1 night. The property and room were very clean. The staircase to our room on the top floor was very sketchy…..one wrong footing would have resulted in a fall to the ground with potentially serious injury. We had a private room with attached bathroom & shower. The shower didn’t work, and the water from the sink was very temperamental. The wifi didn’t reach our room.

Room had glass Windows into bathroom and courtyard with very light permeable cuetains. The lights outside the room were kept on all night, even when asking nicely to have them off as we had a 3 am flight.

Food stand next door wasn't always open. There are other food stands.

Friendly staff, good wifi, very practical location to catch an early flight the next day. It was dirty. Very dirty. My bed was uncomfortable and noisy. There was no toilet paper in the shared bathroom, whose floor was always wet. I reserved a double private room and they gave me a single with shared bathroom, claiming it was a mistake by Booking.

Good value walking distance from Terminal 1

Location is perfect for the airport, and the hotel is good for a quick stay; they offer car storage for a very good price.

Great location to the airport. Much better than trying to sleep at the airport. It was pretty much what I expected for the price and location.

We found this room totally unacceptable. To access the room that has no windows and three double beds so you cannot circulate within the room. You have to go through the reception area through the living room through the kitchen into the backyard up a very steep staircase. That is certainly not according to safety standards. In fact, the staircase turns 90° without the proper platform. You have to step off one step and put your foot on another one with a great gap underneath where you risk falling down. There is no alternate exit to this room. If there’s a fire in the kitchen, you’re stuck.