Hilton México City Airport
About Hilton México City Airport
Conveniently nestled inside Benito Juarez International Airport in Mexico City, this hotel offers the highest levels of service with contemporary on-site facilities and dining options. Hilton Mexico City Airport is a nonsmoking hotel located on the third level of the international arrivals area, Terminal 1, Gate 8. The hotel offers a service to monitor international and domestic flight schedules. If not waiting for a flight, relax with a workout in the state-of-the-art fitness center. Belvedere Restaurant serves international dishes for breakfast, lunch and dinner at the Mexico City Hilton. After dinner, watch the airport's runways while enjoying a casual beverage at Carlo's Place bar. Property also offers free shuttle to Terminal 2 subject to availability.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- Pet friendly
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Convenient location.. Clean. One level to navigate so easy to get to room. Bed mattress & linens very nice. Welcome drink / juice missing. Travel a long way by time get to hotel & tired. A welcome juice at check in would be uplifting.
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Clean rooms, inside airport Everything was great
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Exceptional
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It was very near to airport They took axtra money for early check in
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Location was necessary for a very early morning flight. Unfortunately multiple items: - No electricity in the middle of the night thru our stay……causing no lights, no hot water, no ability to charge telephones - No indication from staff to inform customers of issue - For the two hours that we had electricity 2 of the three UBS did not function - Television was not connected to internet letting no ability to stream any entertainment - I did let the front staff know as I checked out that I was very disappointed while understanding that it was not their personal fault. The individual gave me an email so that I could send my concerns. The response came back in a formal manner stating that this was out of their control and they apologize. Nothing else. Extremely disappointed.
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Location
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Exceptional
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The staff is friendly. Every time I stay at the Airport Hilton the rooms have a fetid smell of sewer. Were it not for the convenience and the proximity to the arrivals section of the Airport, I would not stay there.
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Well maintained guest room All good
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A little pricy for one night but can’t really say a bad thing because we are in the airport, place was clean and it was excellent, service was also great staff was very friendly.
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There is in the airport. Too expensive for what they offer. And they did not give me an invoice.
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Exceptional
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It is located inside Terminal 1 in the airport The soap in the bathroom looks cheap, I would prefer liquid soap as in the duche.
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Exceptional
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Super comfy beds and located inside the airport arrivals hall. Perfect for decompressing after a 12 hour flight. The toilet Was low flow or was clogged in the pipes. The front desk sent someone but it clogged again in the morning and I didn't even flush toilet paper down it. In the second room the shower was not draining and overflowed into the bathroom.
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We like that it was conveniently located in Terminal 1 arriving from International flight. Easy access, in the center of restaurants and shops. Close to the sky train to other terminal connections. We needed a place to rest while on a long layover and thats why we paid $300, which was way overpriced. It was not quiet at all. There was a constant noise from trucks loading and unloading. Then there was a loud banging sound like a grenade explosion type. It continued for 1hr. While we needed a quiet place for our infant to sleep this wasn't the case. We complained but they said there wasn't nothing they can do, it's out of their control. As a compensation we ask to give us a special rate or asked if they could compensate a taxi voucher to Terminal 2 so we don't have to catch the last train at 11pm going to T2. They also refused this. By the way, when we asked the staff about train connections they didn't know about it. So we had to go out and asked. You would expect a staff knows details regarding the airport. But no:(
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Room smell and insufficient additional infrastructure
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Location (inside the airport) and breakfast Room smell and insufficient additional infrastructure
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Comoda y limpia Q esta dentro del aeropuerto
