Ocean Reef Suites, South Beach

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Great customer service and amenities

Hotel staff were very friendly and helpful, particularly Pedro. The hotel is in a great location very close to the beach and near lots of restaurants and bars. The room itself was clean, comfortable and had everything needed for an enjoyable stay.

Great location and big rooms. But the AC is loud…

The location is great and receptionists are kind and helpful, but the Internet speed is record low in all the hotels I have stayed in so far.

Loved the place and the staff!

It’s not a modern hotel but more of a homely one. You can appreciate it amongst the overpriced poorly made boxes other hotels have for rooms. (You can’t hear your neighbors outside the room)

The staff were really pleasant! Complimentary coffee and water in the lobby 24/7 is really nice, and a light breakfast included is a great touch.

Good location! Nice staff… unfortunately I had to check out early because I found disgusting cockroach on my bed.

Great staff, extremely clean, and convenient location !!!!

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Breakfast was very light.

The location was great. The staff were friendly and attentive. Loved the sweet pastries at breakfast. The room had its issues… water pressure and temperature were a problem in the morning (no hot water). In general low maintenance including a broken bathroom window and deficient cleaning. There was sand in the floor during our 4 day stay and a cockroach showed up our last morning. The room had windows but all were tainted. It could be noisy.

Excellent

Everything about this hotel is great. I will highly recommend the hotel. The location is excellent and very close to everything.

Had a three nightstay there. It was my first time on miami beach and chososing this hotel was good decision. It is close to beach they provide free towels and chairs and they provide free water which is very good as water is really expensive there take a hottle refill it and enjoy. The room was clean and big. Overall, satisfied with the stay

Overall, the accommodations served its purpose for myself and 2 other friends...a place to primarily sleep and shower during our quick getaway from NYC. The room had enough space and comfortable. Only complaint was that one towel had some hair rolled up into the washcloth and a lot of noticable stains on one of the bath towels. Outside of that, the stay was good. We appreciated the continental breakfast (which should be extended from 8-9:30a to 7a-9:30a).

The location was awesome Love that it had breakfast and free lounge chairs! The room was spacious and clean. I had to take a cold shower. Didn’t have time to fix it as I had to get to the airport. The water warmed up but only after I was getting out, lol, I was freezing! Let the water run for 10min+

the room was just as it looked! i felt comfortable and safe. in a great location about 5 minute walk to the beach! the room was clean and spacious!

Location The price and poor breakfast