Red Roof Inn & Suites Mobile SW – I-10

The pillow cases were stained and gray—one more gray than the other. The sheets had brown stains on them and general yellow areas. The bath towels were literally filthy—large swaths of brown dirt that clearly didn’t come clean. The fabrics of the towels all felt tacky and grungy despite being folded nicely. The toilet seat was not attached well and you literally could fall off. The handle on the shower faucet had two screws—one was hanging out about 2 1/2 inches. The chain on the door was so rusted we had to break thru the rust to use it. The toilet paper holder was very rusty. So much more inside the room… Outside carpets were filthy and full of straw, dirt and leaves. We were so tired after our 12 hour drive, so didn’t have it in us to move to another property. Do yourself a favor and check out YELP reviews—it would have saved us.

Exceptional

Good

Awesome staff , only issue was we needed more towels and there wasn’t any available

The check in process was ok. We arrived to the room and immediately noticed where they attempted to spackle the walls and never sanded or painted. No big deal. We go to put our drinks in the fridge and find half drank liquor bottles in it. Then we look in the bathroom and it’s obvious something was thrown against the door and spilled down the door and wall. The blankets were stained. We were kind of shocked at how bad it was. The AC stopped working. I called the front desk regarding the AC and he told me I could talk to the manager in the morning. I advised him that not only was the room hot, but that it was disgusting. He told me to talk to the manager in the morning (in a very annoyed tone of voice.) I asked about a refund and told him we would not be staying in a room with no AC in August in South Alabama. He told me again the manager could assist in the morning. I told him we were going to leave and I’d come back in the morning for a refund. He hung up on me. My husband packed while I reached out to Expedia. Expedia was able to get us a refund. I would not recommend this hotel to anyone, ever. Worst experience ever.

Worst hotel I have ever been in in my life. It was disgusting. It stunk the floors were slimy and it looked like nothing had ever been vacuumed ever. I walked in the room and probably walked back out and went to a different hotel

The second floor is infected!

The staff cursed a lot and looked homeless and mean.

Clean room and safe area

Good price can’t expect 5 star resort for under $100. Good value

It was great

Had roaches, towels look beige they have been used so long, they are supposed to be white

Everthing

Pool was ok but to close to drug user Everthing

Had to go home to Mobile, Al for a funeral and made reservations checked in late on a Thursday night and room was extremely hot. Sheets on bed were nasty like they had not been washed, no pillowcase on pillows. Towels in bathroom were filthy with stains. Left room early Fri morning going to funeral come back in afternoon room feels like a furnace. Went to desk and had to request a new room. Moved to 2nd floor had air but guests smoking marijuana that was so strong made you sick. Would not recommend anyone stay here.

Reviews stated it was clean, but when I took my family it was bad, place looked abandoned, I checked in thinking well we just need a place to stay so we went to the room and we thought the elevator wasn't going to work, the room was dirty, there were spots on the bedding, floors weren't clean minifridge was dirty, smelled like a super old building, I do not reccomend for family at all. We lasted 15-20 minutes and left.

It was all right, I guess for the price

Very poor

It was nasty. FULL of meth heads AND IT HAS BEDBUGS

Nothing It was nasty. FULL of meth heads AND IT HAS BEDBUGS