Masterpiece Hotel

Nice spacious room for our family of 4. We enjoyed the spa. We were also surprised by breakfast, it was not just basic continental but had delicious egg and sausage croissants, oatmeal, coffee and juice.

There is no AC, breakfast was whole oranges and apples, two types of croissant sandwiches that were definitely frozen and reheated and make your own coffee and Tea bags. Beds were really hard so if you like that then you would love it if not good luck 😅

Passable

The room was ok the staff was not to friendly always busy and I didn't get my receipt of my statement,I also ask for a walkthrough and the lady said it was good? But, how can they know that if the room was not checked on my present. I didn't use any of the bathroom towels because, they will charge me if they are dirty... I took my own so I won't be charged and I also, clean the room. So I she get my refund of 100. Back. Breakfast was not what was advertised no waffles,no eggs. Breakfast was not good. Parking was good and I give them an A+ for that .. Diana Mendoza

We’ve been coming here for years, the breakfast doesn’t have as much to choose from anymore.

The rooms are larger than most rooms in the area. It is nice to have the extra space to move around in. The rooms also have a nice sofa. There is very limited parking and it is very tight. Also, there is no elevator and you must climb all the stairs with your personal items to get to your room.

Good

Exceptional

There is no elevator to the second floor. Breakfast was very limited to oatmeal and a selection of croissant sandwiches. Some fruit and juices.

Room was nice and large. Shower was great Bed was a little low and soft.

Location clean beautiful view I just thought maybe staff needs to explain things about what they offer. Example I didn’t notice with the room keys there was a card for a complimentary something. I only saw it last day. I just think if they see that it’s your first time or ask if it’s your first time and then explain a little bit I think that’s nicer other than that no issues.

Great location - Near the front. Room was very spacious and clean. Breakfast was limited but enough for us. Due to limited staff it took a while to check in but they were very helpful and friendly. Overall a lovely stay in a small fishing town.

Bathroom is nice and clean No place to hang towel when you take shower

Very clean. No pool

Noisy room through the ventilator. Staff not very kind and trying to avoid problems at all

It's a nice hotel but more it’s more like a motel. Presents as clean, spa pool was nice to relaxing in after a long day (though the jets don’t work well at all) and the breakfast was okay not a lot of options though. They charge a $100 damage fee at the beginning of your stay, just so you know. My main concern was that my hotel room door would apparently close but didn't latch all the time so I left one day (thinking it was closed and locked) and returned to my whole door wide open. I think what concerns me is that when I brought it up to the front desk attendant, she just brushed me off and didn't ask me if any valuable were taken (just rather didn't want to deal with me or my concern). Especially when you're training someone else for the front desk, I think you should be more hospitable from a genuine safety concern. What also concerns me is that you can see my door from the office front desk and no staff thought to check as to why it open all day or they don't have the staffing. I don't know but kinda of bummed with the lack luster customer service.

Great hotel overall. Very simple breakfast but I enjoyed it. The only issue was the pillows! They were very uncomfortable and flat. Please invest in new pillows for your guests.

Everything was amazing at this hotel. We thoroughly enjoyed our stay. The only comment I have is they need to offer more options for their breakfast. The croissants are delicious but maybe some cereal would be good or waffles. Nothing for a family breakfast is available. Kid food... nothing.

Great location, very clean and updated rooms. The only feedback would be to have regular half and half for coffee for those that can’t have sugar.

The choices were not what I expected but it was ok