SureStay Plus Hotel by Best Western Mountain View

The room could be better maintained the coffee lids were dusty and the toilet flush was a bit broken. The breakfast did the job. Staff were helpful.

Unfortunately there were markings on the bathroom ceiling that appeared to be mold. The bed sheets were stained.

Great location and a decent stay for the price point. Close to the wonderful, yet pricey Citrine hotel which has a wonderful breakfast. Best Western is close to both Los Altos, MT. View and Palo Alto. I'd return!

Tired older property. Lumpy old mattress. No elevator which I believe violates the ADA as the hotel has multiple levels. Shower curtain did not fit within bathtub so bath got flooded during use. Breakfast OK (good coffee) but a large number of overprocessed foods. Outside hot tub boarded over. Staff were nice.

Bad

Everyone was very welcoming and places were at walking distance

Good

Location was perfect. Welcome was great. Very Efficient staff. The toilet height was great. The shower was great! The breakfast was repeated everyday - same items, no change. Limited selection. The bathroom was quite small.

Superb

Clerk was rude when I checked in. Breakfast was terrible- cold eggs and potatoes. Sausage was slightly warm. Bagel and cream cheese good. Coffee and juice also good

Superb

everything was terrible

Staff members were very helpful and sweet , the room was clean will definitely book with them again in the future

Sure stay id a sure stay...good night rest.

room, breakfast, and bed everything good

Everything was great

Exceptional

Staff was quite friendly and helpful as well.

standard property, free parking but limited, free breakfast, not the cleanest room ever but did the job.

My room was missing a shower curtain. No one was able to bring one. I has to be moved to another room.