SureStay Plus Hotel by Best Western Mountain View

Pleasant

Exceptional

Accessibility was great and there was plenty of parking The breakfast wasn’t not what I expected. There should have been more variety

Decent place, get what ya pay for. Location is good if going to Shoreline for a concert.

Breakfast excellent, service great. Quiet and good location.

Very good

It’s a little bit older, but well maintained. Very clean, staff very helpful. I don’t know about more than a night or two if, like us, you plan for times when you just hang in the room, but for a stop over or stay for a concert nearby which is what we had perfect and everybody was really nice and the room was really clean. The pool looked quite nice. I regret we did not have time.

Great location. The room was very long in the tooth and needed some TLC.

It was a pleasant stay. Room and grounds were clean. It was quiet. The breakfast was just okay, nothing to write home about.

The place looks dirty, smells bad smells mold, carpet so old and dirty, shower nab was hard to pull to open the water , very noisy I didn’t like the room , look very old and smelly

It was good

Had a great experience and was very much needed time away

Always a pleasure. Very accommodating.

Located in good neighborhood, 10-15 walk to whole foods, Safeway, Walmart, Trader Joe’s, Target and good restaurant, Chef Chu’s, etc. Accessible to public transportation, VTA, 15 minutes walk to Caltrain, 10 minutes away from Stanford hospital. Facility is clean , well maintained. Free parking, 24hour staff on duty it makes me and my family feel safe. The property is fine however, the management should have strict quality control on room hygiene, inspect bedsheets for stains, shampoo the carpets etc.

Staff was very polite except for breakfast attendant. She looked angry every day and when you’d say hello to her out of courtesy she’d turn away.

This old fashioned motel was OK for what we needed, but the room was a bit tired. The air conditioning noisy, the bed was not really comfortable and the bathroom was just OK. We asked for a walk in shower so they gave us a handy-capped room. The breakfast was good. The shower curtain rod was designed to go over a tub, so a lot of water ended up on the floor. The bed needs to be replaced.

Lovely stay and helpful staff. Transportation is nearby, Walmart is of walking distance. No issues whatsoever. Would recommend it to others.

Clean room and everything I needed were there. Breakfast is pretty decent also. Thanks to staff who kept maintaining the place neat and clean.

It was okay! Thank you for your service.

Exceptional